Medical Billing Clerk

Description

We are looking for a detail-oriented Billing Clerk to support medical billing accuracy, compliance activities, and day-to-day administrative operations in Troy, Michigan. This role works closely with caregivers, internal staff, and clients to help ensure visit records, payroll-related information, and billing submissions are complete and properly documented. The ideal candidate is organized, comfortable working with billing systems, and able to communicate clearly while resolving discrepancies and supporting reporting needs.

Responsibilities:

- Examine caregiver visit records and supporting documentation to confirm alignment with authorized services before payroll and billing processing.

- Research billing, documentation, and invoicing issues, then coordinate with the appropriate parties to correct errors and close gaps promptly.

- Respond to caregiver questions related to recorded visits, required notes, payroll concerns, and general billing matters.

- Prepare and submit manual or electronic billing files based on client-specific guidelines, and maintain organized records for audit and retention purposes.

- Track denied or rejected claims from prior billing cycles, resolve the underlying issues, and resubmit within established timelines.

- Assist with virtual mobile app training for caregivers and staff by answering questions, troubleshooting common problems, and supporting user engagement.

- Create mobile app user credentials, reset passwords, and provide basic support to help users access required tools.

- Monitor visit-related variances, maintain recipient documentation files, and upload required records to payer systems as needed.

- Enter and update caregiver, provider, and recipient activity in internal databases while documenting interactions accurately.

- Compile operational reports, help maintain process documentation, and carry out assigned compliance-related administrative tasks.

Requirements

- High school diploma required.

- At least 2 years of experience in medical billing, office administration, or a related business support function.

- Working knowledge of billing processes, including computerized billing systems and statement preparation.

- Familiarity with medical billing environments such as Medicare, Medicaid, or similar payer programs.

- Ability to review detailed records carefully, identify discrepancies, and apply sound judgment when resolving issues.

- Strong written and verbal communication skills with the ability to prepare routine correspondence and reports.

- Proficiency with standard office technology and intermediate computer skills for data entry, reporting, and record maintenance.

- Ability to collaborate effectively with team members and provide support across shared responsibilities when needed.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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