Guest Service Expert
Job in
Troy, Oakland County, Michigan, 48007, USA
Listed on 2026-01-08
Listing for:
Courtyard by Marriott
Full Time
position Listed on 2026-01-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Greet and welcome guests with a warm smile and provide exceptional customer service;
Assist guests with check-in and check-out procedures, ensuring accuracy and efficiency;
Handle guest inquiries and resolve any issues or complaints promptly and professionally;
Maintain a clean and organized lobby area, including restocking supplies and monitoring guest traffic;
Collaborate with other team members to ensure smooth operations and guest satisfaction.
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