Part Time Teller

Benefits

• Career Growth – promotional opportunities
• Incentive program based on performance
• Paid Time Off (PTO)
• Paid Holidays (Full Time/Part Time)
• 401(k) match and Life Insurance
• Employee Assistance Program
• Tuition Assistance Program (Full Time)
• Financial Coaching and Benefit Guidance
• Floating Cultural Holiday
• Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)
• Retirement Plan
• Health, Dental, Vision

• Introduce and refer customers to the platform through routine interactions
• Provide remarkable customer service during all interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests and successfully complete Comerica's Teller Training Program
• Follow company policies and procedures, regulations and security procedures, and complete necessary documents
• Use the provided electronics to document all transactions during the shift
• Reconcile all transactions during and at the end of the shift
• Maintain customer confidence and protect bank operations by keeping information confidential
• Resolve basic customer complaints
• Impact the customer experience following defined guidelines and other customer experience behaviors and feedback as needed

• Complete assigned daily planning activities
• Act as a digital ambassador to transition customers to digital solutions
• Provide customer engagement by introducing customers to Comerica's products and services, digital solutions and addressing customer questions (e.g., how-to use products and services) and follow up in a timely manner

• Ensure compliance with applicable federal, state and local laws, regulations and Comerica's policies and procedures
• Ensure completion of necessary compliance related training
• Adhere to all Banking Center Risk Assessment and Compliance Standards
• Control and mitigate losses by following policies and procedures

• Consistently impact efforts that improve Banking Center Collaboration
• Identify opportunities to add value by introducing customers to partners

• 6 months of retail or financial sales experience OR 2 years of U.S. Military service OR 1 year of college
• 1 year of experience in customer service
• 1 year of experience with personal computer, systems data entry or internet search

• Cash handling experience in a retail or financial services environment
• Proficient with utilizing and navigating a computer system

Category A – 100% in the office.

Hours:

Monday, Wednesday, Friday 8:15 am – 5:15 pm;
Occasional Saturdays 8:30 am – 12:30 pm. Salary:
To Be Determined Based on Individual Experience.

We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is by offering a comprehensive Total Rewards package designed to recognize and reward individual performance, as well as supporting health, well‑being, development and security for our colleagues and their families. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future.

Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses.

We also have a variety of time off programs for vacation, sick time, disability, and parental leave. Eligibility for some programs varies by employment status and tenure.

Upon offer, Comerica conducts a comprehensive background and fingerprint check. Your fingerprints will be used to check the criminal history records of the FBI and may be used in the FBI's Record of Arrest and Prosecution Background…