Deployment Engineer-AMR

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At Magna, you can expect an engaging and dynamic environment where you can help to develop industry‑leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Magna New Mobility is a business unit inside Magna International leveraging Magna’s technology building blocks, developing new capabilities, and entering new markets and use cases. Our products include advanced solutions for urban markets, industrial intralogistics, commercial and autonomous vehicles.

Magna New Mobility is also creating advanced software solutions that integrate with next‑generation hardware. Our software is a core driver - turning our hardware into smart, integrated platforms for partners eager to advance the mobility sector.

Magna's New Mobility group is not just about building individual technologies; we aim to create integrated solutions that address the complex challenges of moving people efficiently and cost effectively in the 21st century. Join us in advancing and shaping the future of mobility.

Magna is seeking a highly motivated Deployment Engineer to join the New Mobility group. This individual will be responsible for deployment and onsite support/monitoring (go live +30 days) of Magna’s manufacturing material handling solution focused on autonomous mobile robotics (AMR).

The Deployment Engineer will implement the AMR solution as per the contract established between Magna’s Customers and the New Mobility Pre‑Sales / Solution Engineering Team across various sites. This role involves solving technical issues while ensuring the completion of deployment milestones. The deployment engineer will provide training and presentations on technical details to team members and collaborate with product development and support teams.

The position requires a hands‑on approach to troubleshooting and building technologies in diverse environments.

The ideal candidate will be comfortable working with minimal supervision to meet defined program objectives and milestones in an environment where they will be given the freedom to innovate and explore new methods and solutions. Magna New Mobility offers an agile community; one in which a candidate will be expected to bring a high level of energy and enthusiasm.

• Perform installations at Magna sites. Work with site leads to unblock installation issues. Work alongside installation contractors to set‑up and tune the AMR solution.
• Analyze and resolve technical issues and execute, supervise, and validate the completion of deployment milestones.
• Provide training and presentations of technical details to other teams and work closely with the product development and support teams.
• Troubleshoot issues related to routers and wireless networks, train customers on methods or implement upgrades, and ensure that security is functioning properly on all network assets.
• Provide customer‑facing first‑line support, address day‑to‑day questions and issues in the field while escalating to the engineering and operations teams as necessary.
• Provide updates and feedback to engineering and operations teams on general day‑to‑day status.

• Preferred experience in robotics, automotive, or automation industries.
• Experience in customer‑facing roles.
• Experience documenting and reporting updates and current onsite activities.
• Understanding of data collection, reporting processes, and ability to make data‑driven decisions.
• Completed bachelor’s degree in computer science, Electrical Engineering, Telecommunication, Robotics, or a related field, alongside a minimum of two years of relevant experience.
• Ability to read and develop technical documentation and process instructions.
• Ability to handle multiple competing…