Mortgage Loan Processor

About Mortgage Pros

Mortgage Pros is one of the fastest-growing mortgage brokerages in the country and a Top 10 UWM partner. Headquartered in Troy, Michigan, we specialize in helping homeowners refinance and secure customized loan solutions. Our team thrives in a fast-paced, high-performance environment where we support our professionals with training, resources, and opportunities to grow.

We are seeking an experienced and detail-oriented Loan Processor to join our dynamic team. In this role, you will collaborate closely with borrowers, Loan Officers, underwriters, and third-party vendors to ensure the efficient and compliant processing of residential mortgage loans. The ideal candidate is highly organized, communicates effectively, and understands the end-to-end loan process in today's evolving regulatory landscape.

• Process residential mortgage loans from initial application through closing
• Review and verify loan documentation for accuracy, completeness, and compliance
• Maintain regular communication with borrowers and internal stakeholders throughout the loan process
• Coordinate with appraisers, title companies, and insurance agents to gather third-party documentation
• Submit loan files to underwriting and follow up on outstanding conditions or missing items
• Ensure all loans meet company and investor guidelines and are compliant with RESPA, TILA, TRID, and other applicable regulations
• Support closing coordination by confirming all requirements are satisfied
• Maintain accurate records and organized documentation for auditing purposes
• Deliver high-quality customer service and serve as a reliable point of contact for borrower questions

• 2–5 years of experience in mortgage loan processing required
• Strong knowledge of underwriting guidelines, loan products, and regulatory requirements
• Familiarity with industry software (e.g., Encompass, Salesforce, or similar systems)
• Excellent organizational skills and ability to manage multiple loan files simultaneously
• Effective written and verbal communication skills
• Ability to work independently in a fast-paced environment while collaborating with cross-functional teams
• High school diploma required; associate or bachelor’s degree preferred

• Competitive salary based on experience
• Health, dental, and vision insurance
• 401(k) with company match after one year anniversary
• Paid holidays and PTO
• Professional development and training opportunities