Mortgage Outreach Specialist
Listed on 2026-10-11
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Finance & Banking
Banking & Finance, Mortgage Loan Originator / Advisor
West Capital Lending, Inc. in Troy, MI is seeking a dynamic Mortgage Customer Service Associate to be the first contact for prospective borrowers.
You will handle high-volume outreach, answer questions about mortgage applications, terms, and general account inquiries, guiding borrowers toward licensed Loan Officers. This role emphasizes empathy, clarity, and accuracy as you manage multiple cases, track requests, and ensure timely responses within SLAs while complying with regulations.
This role, Mortgage Outreach Specialist at West Capital Lending, Inc., could be your next career step.
We invite applications for the Mortgage Outreach Specialist position located in Troy, MI, United States.
The following position is for a Mortgage Outreach Specialist with West Capital Lending, Inc.
Our team is growing, and we are hiring a Mortgage Outreach Specialist in Troy, MI, United States.
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