Commercial Loan Operations Wire Control Specialist

Commercial Loan Operations Wire Control Specialist

Commercial Loan Operations Wire Control Specialist

Hicksville, NY 11801

The Commercial Loan Operations Wire Control Specialist is responsible for the timely and accurate review, approval, and release oversight of wire transactions initiated through Commercial Loan Operations. This position serves as a key operational control, ensuring wires are properly authorized, supported, and processed in accordance with established procedures, approval authorities, service‑level expectations, and applicable regulatory requirements. The Specialist will actively monitor pending wires, follow up with appropriate parties to resolve outstanding approvals or documentation, and elevate transactions at risk of missing established processing deadlines.

When required, the Specialist may also perform independent callback verification to address identified process gaps or satisfy transaction‑specific verification requirements.

• Confirm wire instructions agree with the applicable loan documentation, funding authorization, servicing request, or other approved source.
• Approve wires within assigned authority and in accordance with established dual‑control requirements.
• Monitor wire queues throughout the day to ensure approved transactions are released within applicable deadlines and service‑level expectations.
• Proactively follow up with wire initiators, approvers, wire/BSA/AML teams, relationship partners, or other responsible parties when a transaction remains pending.
• Escalate delayed, incomplete, unusual, or high‑risk transactions to the appropriate management or control function.
• Perform independent callback verification when required, including situations where the standard callback process has not been completed or a transaction‑specific gap has been identified.
• Validate callback information using an approved and independently verified source; do not rely solely on contact information contained within the wire request.
• Document callback results, approvals, follow‑up efforts, exceptions, and escalations in accordance with record‑retention requirements.
• Identify discrepancies, potential fraud indicators, unusual transaction activity, or deviations from established wire procedures and escalate them promptly.
• Maintain segregation of duties and ensure the same individual does not perform incompatible initiation, verification, and approval activities.
• Support daily reconciliation and confirmation that all approved wires have been released, rejected, canceled, or appropriately carried forward.
• Track processing delays, exceptions, callback gaps, and recurring issues to support management reporting and process improvement.
• Assist with procedure development, training, quality reviews, audit requests, control testing, and remediation activities related to commercial loan wires.
• Partner with Commercial Loan Operations, Wire Operations, BSA/AML Operations, Relationship Management, Closing, Servicing, Compliance, Fraud, and other stakeholders to resolve transaction issues.
• Maintain current knowledge of wire procedures, approval authorities, processing deadlines, fraud‑prevention practices, and applicable regulatory requirements.

• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Required Qualifications:

• Education level required:
  High School Diploma, GED of Foreign Equivalent
• Minimum experience required: 6+ Years experience…