Stylist

Overview

At Ulta Beauty
, our beauty leaders share expertise and build authentic community. We are the future of beauty services and invite you to join our transformation.

The Stylist engages with guests, consults on hair care needs, and recommends products and services. The Stylist delivers quality professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager through performance, guest service, and process excellence.

• Perform hair services including haircutting, coloring, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications and ear piercing (where applicable).
• Meet or exceed a sales goal of $800 average weekly sales and productivity goals for hair services while contributing to the store’s retail and service sales, guest loyalty, credit, and retail shrink objectives.
• Demonstrate business acumen with an understanding of business drivers and identify opportunities for growth.
• Perform product demonstrations with guests to drive sales and enhance the guest service experience.
• Support the execution of in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed about new and existing industry trends, products, and services and apply knowledge of ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Demonstrate high standards of customer service and salon image.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a total-store and well-rounded guest experience.
• Establish professional peer and brand partner relationships that foster collaborative guest service.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with salon and sales-floor guests.
• Attend mandatory training and meetings to enable continuous professional development.

• Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and standards.
• Follow all safety, sanitation, and infection control procedures before, during, and after services while ensuring compliance with state board guidelines.
• Follow established service protocols for a consistent and exceptional guest experience.
• Use appropriate booking and clientele systems to book guests for return services and events.
• Communicate supply needs to the EM, ensuring guest readiness at all times.
• Maintain outstanding store operational standards, including cleanliness of the salon, sales floor, restrooms, backroom, break area, and any assigned area.
• Adhere to the Ulta Beauty dress code.
• Protect company assets by following loss-prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

• Cosmetology license.

• Previous relevant salon experience is preferred.

• Proficient in latest salon techniques for haircutting, coloring, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills across all service categories.
• Proficient with use of equipment and chemicals needed to perform technical work.
• Proficient at demonstrating, recommending, and selling pro hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.

• Work a flexible schedule that includes days, evenings, weekends, and holidays.

• Frequent mobility during shift.
• Continuous lifting or moving up to 10 lbs during shift.
• Frequent stooping, kneeling, bending, reaching, twisting, and crouching during shift.
• Ability to stand for long periods during shift.
• Continuous or frequent coordination and manipulation of objects during shift.

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