Optician

Job Title

Optician

Oakland Ophthalmic Surgery

Troy MI

• Full benefits package including Medical Vision Dental and Life Insurance
• 401k Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive base pay
• Eyecare certification reimbursement
• Employee discounts

• Full Time
• Our office is open Monday-Friday 8am-5pm

You may need to work a little earlier / later as needed

• High School Diploma or GED Equivalent
• Optical experience is required
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

• Promote frames and lenses recommended by the doctor to meet patient needs
• Adjust and repair glasses
• Facilitate patient flow
• Verify medical and vision insurances
• Effectively communicate with patients doctors and managers
• Answer inquiries through phone email and in person requests

An Optician will achieve a world-class Total Patient Experience that maximizes retail sales while also supporting the patients medical needs. This team member is trained to dispense and fit glasses and contacts working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patients needs to the goods and services we offer.

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patients wants and needs and sell to exceed their expectations
• Assist patients in selecting frames according to style and color coordinating frames with facial and eye measurements and optical prescriptions
• Operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses lens coatings and frames to suit patient needs
• Accurately collect measurements such as bridge eye size temple length seg heights vertex distance pupillary distance and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and / or contact lens orders in E360
• Ensure all job aids and policies are followed
• Maintain frame standards with cleaning and organization of fully stocked and well-presented areas
• Follow all protocols to keep frame inventory accurate
• General office duties and cleaning to be assigned by manager
• Assist with other duties in the office as needed

• Communication interpersonal and negotiation skills
• Ability to read analyze and interpret insurance forms
• Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of organization
• HIPAA :
  All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and Procedures
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

• High school diploma or GED required.
• Previous optical experience is required.

• Current ABO / ABOC and NCLE certifications are preferred but not required

• Proficient in Microsoft Excel Word PowerPoint Outlook

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%) sitting (50%) and standing (50%) with regular bending stooping and reaching (2550%). Employees must be able to lift carry push and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential as the role demands constant grasping writing / typing and use of technology.
  
  Visual and auditory acuity including color depth peripheral vision and the ability to adjust focusis required 100% of the time. Occasional driving or climbing may also be necessary.

If you need assistance with this application please contact . Please do not contact the office directly only resumes submitted through this website will be considered.

Eye Care Partners is an equal opportunity / affirmative action employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.

Full Time

years

1