Entry-Level Data Center Technician

Managed Way Company is seeking an enthusiastic and reliable Entry‑Level Data Center Technician to join our team at our TYM2 Troy Datacenter. This role is ideal for someone starting their career in technology, with a focus on supporting datacenter operations, technical maintenance, and infrastructure services. As a key member of our technical team, you will contribute to delivering reliable, scalable solutions that align with our commitment to 100% uptime and exceptional customer service.

Hosting experience is a plus but not required—we value a strong work ethic, eagerness to learn, and a team‑oriented mindset.

On‑site at 600 Executive Dr, Troy, MI 48083 (TYM2 Troy Datacenter). This is a full‑time position with standard hours of Monday‑Friday, 9:00 AM–5:00 PM, with occasional flexibility for urgent issues or after‑hours support.

• Monitor and maintain data center equipment, including power, cooling, servers, and networking hardware.
• Assist with racking, cabling, installation, and basic configuration of servers and infrastructure.
• Perform routine troubleshooting, respond to alerts, and elevate issues to senior team members.
• Support virtualization environments using Proxmox (e.g., VM management, backups, basic clustering).
• Help manage hosting services, including cPanel/WHM for client accounts, domain setup, and basic user support.
• Conduct basic Linux systems administration tasks (e.g., command‑line operations, package management, log review).
• Maintain accurate inventory, documentation, and a secure, organized data center environment.
• Collaborate on preventive maintenance, upgrades, and client‑specific colocation or cloud setups.
• Contribute to 24/7 operations, with potential for on‑call duties as you grow in the role.

• High school diploma or GED required; associate’s degree in Information Technology, Computer Science, or a related field preferred.
• Entry‑level position—no prior professional experience required, but basic familiarity with computers, networking, or IT hardware is advantageous.
• Hosting or data center experience (e.g., web hosting, server management) is a plus.
• Strong problem‑solving skills, attention to detail, and the ability to learn quickly in a fast‑paced environment.
• Physical ability to lift up to 50 lbs, stand for extended periods, and work in a data center setting (e.g., handling equipment in confined spaces).
• Excellent communication skills and a collaborative attitude to work effectively with team members and leadership.
• Must be authorized to work in the United States; background check and drug screening required.
• Willingness to pursue relevant certifications (e.g., CompTIA A+, Network+) with company support.

• Salary Range
  : $45,000–$55,000 annually, commensurate with experience and qualifications (based on market data for entry‑level roles in Troy, MI). Paid bi‑monthly via direct deposit.
• Paid Time Off
  : 15 days of PTO per calendar year, accruing from day one.
• Health Insurance
  :
  Participation in company‑sponsored medical, dental, and vision plans for you and your family, with standard employee contribution.
• Retirement
  :
  Eligible for 401(k) after 6 months, with a 3% company match.
• Additional Perks
  :
  Life insurance eligibility, optional disability coverage, reimbursement for approved business expenses, and opportunities for professional development (e.g., certification reimbursements).
• Work Arrangement
  :
  Full‑time, on‑site role with potential for hybrid flexibility after probationary period, subject to performance and business needs.

Entry level

Full‑time

Information Technology

Telecommunications