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Systems Analyst IT Support IT Consultant

Senior Incident Management Lead

Job in Troy, Oakland County, Michigan, 48083, USA
Listing for: BDO USA, LLP
Full Time position
Listed on 2026-01-09
Job specializations:
  • IT/Tech
    Systems Analyst, IT Support, IT Consultant
Job Description & How to Apply Below
A leading accounting and advisory firm in Michigan seeks a Sr. Incident Management Analyst to provide specialized investigation and diagnosis for high-impact incidents. The role includes coordinating Incident Management activities, leading Major Incident calls, and maintaining technical documentation within Service Now. Candidates should have substantial experience in technical support and hold necessary IT certifications. This position requires excellent interpersonal skills and a proactive attitude, with opportunities for professional growth within a dynamic team.
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Position Requirements
10+ Years work experience
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