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Data Analyst IT Business Analyst

Senior IVR & Banking Data Analyst

Job in Troy, Oakland County, Michigan, 48083, USA
Listing for: Texas State Library and Archives Commision
Full Time position
Listed on 2026-01-10
Job specializations:
  • IT/Tech
    Data Analyst, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A state agency in Michigan seeks a Business Analyst with 5-10 years of IT experience, particularly in IVR systems. The role involves requirements gathering, data analysis, and collaborating across various teams to ensure seamless communication between IT and Business Units. Candidates should have strong skills in SQL, data mapping, and an understanding of the banking industry. A strong familiarity with various contact center tools is preferred.

This position offers opportunities to influence client engagement strategies.
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Position Requirements
10+ Years work experience
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