Business Intelligence Specialist

Company DescriptionMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of Sales Performance;
Repair Optimization and Compliance;
Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description Are you looking for a new opportunity? If you have experience in business intelligence for the automotive industry, then we may be looking for you.

What We Are Looking For :
We are looking for a skilled Business Intelligence Analyst to join our team. In this role, you will collect, analyze, and report on business data to support informed, data-driven decision-making across several customer-facing programs. This role is expected to evolve beyond traditional reporting responsibilities and become a trusted business partner who leverages data to identify opportunities, influence decisions, and drive measurable business outcomes.

The BI Analyst key tasks are:

Act as a strategic business partner by transforming complex data into actionable recommendations that drive operational and business decisions

Work closely with operations, PMO, and customer stakeholders to identify opportunities, solve business problems, and influence decision-making

Gather, clean, and analyze business data including revenue, sales figures, market information, and customer engagement metrics

Identify patterns and trends in data that signal opportunities for improvement in business practices

Work with and strengthen the PMO offering to the customer, making every decision a measurable and sustainable decision.

Develop and maintain data models, dashboards, and analytical solutions that support proactive business decision-making

Translate complex data findings into clear, actionable insights for stakeholders

Identify operational improvement opportunities and quantify the potential business impact of recommended actions

Develop business cases and recommendations supported by data analysis to enable informed decision-making

Support multiple customer programs and business portfolios through proactive analysis, performance monitoring, and insight generation

Present reports and recommendations to internal teams and customers through visualizations, charts, written summaries and presentations.

Monitor market trends to help the organization adapt its products and strategies accordingly.

Qualifications Required Skills and Tools Proficiency in Tableau and Databricks is a must

Full working knowledge of Python, SQL, MySQL, or PostgreSQLAdvanced experience with Microsoft Excel, including Power Query & Power Pivot, Advanced Formulas, Pivot Tables & Interactive and Dashboards Automation (VBA & Macros)
Familiarity with Salesforce, Palantir and PowerBI is an advantage

Strong understanding of descriptive and predictive analytics

Excellent communication and data storytelling skills

Required Experience:

Minimum of 4-7years of proven BI curriculum

Minimum of 3 years in automotive field, OEM or large dealer group

Proven track record of creating and delivering dashboards, will be assessed

Experience may be substituted by demonstrated analytical capabilities and proven delivery of impactful BI solutions

Preferred Experience:

Knowledge of automotive systems, recall processes, warranty, retail fixed operations and parts

Certified Business Intelligence Professional (CBIP)
Familiarity with Salesforce, Palantir or Databricks…