Quality Systems Engineer

Troy, Michigan

The Quality Systems Engineer plays a key role in supporting the Quality Systems Engineering Lead in the administration and continuous improvement of the electronic Quality Management System (eQMS). This position ensures system integrity, compliance, and user support while driving standardization, training, and integration across the organization.

• Collaborate with the Lead to develop eQMS Administrator SOPs and work instructions.
• Review and standardize existing SOPs and work instructions for consistency.
• Test and validate new features, workflows, and updates prior to deployment.
• Assist in configuring system settings, workflows, and user permissions.
• Assist in developing training materials to promote effective system usage.
• Work with module administrators to organize SOPs, Work Instructions, and training resources.
• Process system security and module eQMS access requests.
• Initiate and monitor system-related Jira tickets for issue tracking and resolution.
• Process and resolve all supplier-related eQMS issues.
• Provide first-level support for eQMS-related issues and elevate complex cases as needed.
• Manage user accounts, including creation, updates, and deactivation based on role changes.
• Assist in developing and maintaining audit processes for system administration.
• Maintain document control processes, including versioning, approvals, and archival.
• Develop eQMS audit process to ensure data accuracy and compliance with ISO 9001, IATF 16949, and other applicable standards.
• Monitor system usage and recommend process improvements.
  
  Collaborate with cross-functional teams to identify improvement opportunities and implement enhancements.

• Strong understanding of Quality Management Systems and compliance standards (ISO 9001, IATF 16949).
• Hands‑on experience with eQMS platforms and system administration.
• Excellent problem‑solving and troubleshooting abilities.
• Ability to train and support users effectively.
• Strong communication and documentation skills.

At Fast Tek Global,
Our Purpose is Our People and Our Planet
. We come to work each day and are reminded we are helping people find their success stories
. Also,
Doing the right thing is our mantra
. We act responsibly, give back to the communities we serve and have a little fun along the way.

We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years
!

Fast Tek Global is financially strong, privately held company that is 100% consultant and client focused
.

We’ve differentiated ourselves by being fast, flexible
, creative and honest
. Throw out everything you’ve heard, seen, or felt about every other IT Consulting company. We do unique bits and we do them for Fortune 10, Fortune 500, and technology start-up companies.

Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:

• Medical and Dental (Fast Tek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar‑for‑dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture.

Fast Tek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019
, 2020, 2021,
2022, and 2023!

We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.

All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.

If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.

Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.

To learn more or exercise your rights, please contact us at