Immigration Case Manager - Family

At Ellis Porter, our goal is to improve the immigration experience for employers and individuals so they can thrive in a smaller world. To do this, we've built a team of dedicated immigration professionals (we call ourselves Porters) who believe passionately in the economic and cultural benefits that immigration provides to America, and who excel at providing our clients with refreshingly clear guidance, uniquely creative strategies, and remarkably responsive service, all with genuine empathy and a personal touch.

Immigration law is very complex and full of constant challenges, but the Ellis Porter team loveswhat we do, and who we do it with, and we find great satisfaction in knowing that our work positively, and intimately, impacts our clients’ lives and companies.

Our Culture:

We're also immensely proud of (and protective of) our culture at Ellis Porter. It's not what you would expect from a typical law firm, because we're not a typical law firm. We take our work seriously, but not ourselves. We don't tolerate drama, and jerks are not allowed. And we’ve built a wonderfully diverse team of Porters who reflect the diversity of the clients we serve.

As our team continues to grow, we’ve remained committed to cultivating an inspiring, authentic, comfortable, and flexible work environment where you are respected, encouraged to bring your whole self to work, and challenged to continue your growth as a professional in the legal immigration field.

The Position:

As an Immigration Case Manager on our Family-Based immigration team, you will be part of a team of Attorneys and Case Managers that help our global clients navigate the US immigration system. You will work on immigration matters including family- and humanitarian-based adjustments of status, family petitions, consular processing, petitions to remove conditions on permanent residence, citizenship, as well as humanitarian-related applications (DACA renewals, TPS registrations and re-registrations, affirmative asylum, and more).

In this role, you will help immigrants come to the U.S. or stay in the U.S.

- it's truly rewarding work.

This position can be fully remote from any U.S. location, or based in either our Troy, MI or Ann Arbor, MI office as an in-person or hybrid role. Please note - although this role can be remote, all work must be performed within the United States.

What you will be doing:

• In collaboration with our Attorneys and other team members, you will support our clients to prepare and submit a variety of family-based and naturalization applications
• Collect and prepare supporting information and documentation as requested by your team's Attorneys
• Draft family-based and naturalization application forms and letters for review by your team's Attorneys
• Compile immigration application documentation to be sent to government agencies upon Attorney review
• Support Attorneys and other team members in the preparation of responses to correspondence issued by government agencies
• Log client-related and case-related information into our immigration case management system, and take steps to assure that all client records in the system remain accurate and updated, as well as to inform clients of their ongoing immigration-related updates

What skills and experience you will bring with you:

• Ability to prioritize and manage a busy workload in an efficient manner and consistent with numerous legal deadlines
• Ability to collaborate professionally and effectively with team members
• Excellent communication and organizational skills
• High level of attention to detail, emotional intelligence, and empathy
• Customer service orientation where you take pride in delivering highly-responsive and proactive client service
• Passion for the immigration field and interest in learning more about family-based and naturalization applications

What we will provide to you:

• An opportunity to do challenging and highly rewarding work at a fast-growing firm with an inspiring mission
• An opportunity to work with smart, creative, dedicated, and supportive immigration professionals who are quality human beings and enjoyable to be around
• A firm culture that embraces diversity and celebrates international…