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Operations Lead — Client Success & Onboarding

Job in Troy, Oakland County, Michigan, 48083, USA
Listing for: USI Insurance Services
Full Time position
Listed on 2026-01-12
Job specializations:
  • Management
    Client Relationship Manager, Operations Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Benefits Operations Lead — Client Success & Onboarding
A leading insurance brokerage firm located in Troy, Michigan, is seeking a Mid-Senior Level Manager to oversee the operational activities of client services. The successful candidate will manage the Employee Account Management team, implement best practices in customer service, and ensure client retention and service standards. Candidates should have over 10 years of insurance experience, strong leadership qualities, and be willing to obtain a life and health insurance license.

USI offers a competitive full-time employment package.
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