Director, eCommerce

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Mars United℠ Commerce is a global commerce marketing practice that aligns people, technology, and intelligence to make the business of our clients better today than it was yesterday. Our worldwide capabilities coalesce into four key disciplines — Strategy & Analytics, Content & Experiences, Digital Commerce, and Retail Consultancy — that individually deliver unmatched results for clients and collectively give them an unparalleled network of seamlessly integrated functions across the entire commerce marketing ecosystem.

These disciplines are powered by our industry-leading technology platform, Marilyn®, which helps marketers understand the total business impact of their commerce marketing activation, enabling them to make better decisions, create connected experiences, and drive stronger, measurable results. Learn more at

We are currently seeking a Director, Ecommerce to create impact and help support one of our agency’s largest clients in navigating the dynamic, fast‑changing ecommerce landscape and implementing their ecommerce vision across their core customers including Walmart, Kroger, Amazon, Target, and Pet Specialty retailers. Candidates must reside in a commutable distance to Mars United Commerce locations in Detroit or Chicago.

• Provide thought leadership, impacting/contributing to client’s way of doing business with their key retailer on an ongoing basis
• Act as a change agent/impact player from both an internal and external perspective – contributing to both client and agency performance
• Build strong relationships with both client and retailers while working closely with cross‑functional teams including consumer marketing, trade development, operations, merchandising, and category managers, directors, and buyers
• Identify opportunities on key ecommerce retailers and marketplace and share these learnings on an ongoing basis with internal cross‑functional teams (i.e., Customer Development, Retail Media, Client Leadership)
• Identify and track emerging digital shelf trends and requirements and regularly develop and share educational content for clients and internal agency teams
• Advise clients and internal cross‑functional team with BIC digital content strategies and best practices on key ecommerce platforms like , , and other leading online retailers and marketplaces
• Be the subject matter expert for ecommerce content and retailer requirements and continuously assess the definition of best‑in‑class content for client‑specific categories across ecommerce platforms
• Ability to work with cross‑functional teams to ensure there is an end‑to‑end understanding of processes, strategy, and the role of ecommerce content
• Partner with the internal creative team to ensure content strategies are developed according to project briefs and meet retailer requirements
• Coordinate and continuously optimize ecommerce content workflows, technology, and partnerships to ensure content for new products, content refreshes, and enhanced content is competitive and delivered on time to clients
• Partner with the VP, Ecommerce, and client teams to develop timelines aligned to content launch plans and implement efficient methodologies to speed the time to market while also delivering market‑leading quality

• Bachelor’s degree in advertising, marketing, business, or related field
• Minimum of 8 years of ecommerce experience at a retailer, CPG, or marketing or advertising agency
• Must have experience with managing digital shelf content on , , , and
• Strategic thinking in the ecommerce space
• Possess an entrepreneurial spirit and be a self‑starter with a deep sense of accountability, creativity, resourcefulness, and a desire to collaborate and step in for the good of the team and the agency
• A wealth of industry knowledge including current trends, consumer packaged goods and retailer information, and business philosophies
• Motivational leadership, inspiring the team to deliver top performance every day against assigned business
• Dynamic personality and leadership skills, able to effectively engage and influence a…