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Warranty Reliability Engineer

Job in Troy, Oakland County, Michigan, 48083, USA
Listing for: MAHLE
Full Time position
Listed on 2026-10-12
Job specializations:
  • Quality Assurance - QA/QC
    Quality Engineering
  • Engineering
    Quality Engineering
Salary/Wage Range or Industry Benchmark: 120000 - 170000 USD Yearly USD 120000.00 170000.00 YEAR
Job Description & How to Apply Below

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Together, we move the world—we’ve been doing it for over 100 years. At MAHLE, as a leading international development partner and systems supplier to the automotive industry, we pursue the objective of making mobility more efficient, more environmentally friendly, more convenient, and more economical. As part of our dual strategy, we are working both on the intelligent combustion engine for the use of hydrogen and other nonfossil fuels and on technologies for fuel cells and e‑mobility.
MAHLE generated sales of €11.3 billion in 2025. Employing just under 65,000 people at 127 production locations and 11 technology centers, the company is represented in 28 countries. (as at: 12/31/2025). Join our MAHLE team! #weshapefuturemobility

Your Contribution:

The Warranty Reliability Engineer is responsible for leading data analysis for customer issue resolution, field failure investigations, warranty reduction initiatives, and product reliability improvements within a global automotive supplier environment. This person will be responsible for updating and presenting the region’s monthly warranty trend report. The warranty reliability engineer will work as part of a team to evaluate PDP validation testing results to identify areas for further study.

This person will serve as one of the organization's key technical resources for advanced problem solving, customer quality, warranty analytics, and reliability improvement. This role requires an experienced, self‑directed professional who can operate independently, provide technical leadership across functions, mentor developing engineers, and build sustainable problem‑solving capabilities throughout the organization. The ideal candidate brings automotive experience, experience working with manufacturing plants and suppliers to resolve quality issues, along with exceptional customer‑facing skills.

This person must have a passion for sharing knowledge with team members and providing in‑team training, as relevant to driving lasting quality improvements. This is a hybrid position located in Farmington Hills, MI.

  • Provide key leadership on investigations of complex customer concerns, warranty claims, and field failures to identify root causes and implement robust corrective actions. This includes working with manufacturing plants, suppliers, customers, and internal engineering and quality teams.
  • Generate and interpret monthly Field Report summaries (spend by product/commodity/plant). This includes highlighting opportunities, risks and concerns. Own follow‑up activities for key action items through completion or effective hand‑off.
  • Identify quality and reliability risks using PDP validation testing results while working closely with product engineering, manufacturing, and quality team members.
  • Facilitate advanced problem‑solving activities utilizing methodologies such as 8D, Shainin Red X, Six Sigma, Fault Tree Analysis, and 5 Why and similar. Provide mentorship and support to cross‑functional team members with the structured problem‑solving methodologies, statistical analysis and quality improvement methodologies.
  • Represent the company in customer meetings, technical reviews, audits, and negotiations with OEMs, Tier 1 customers, suppliers, and executive leadership. Present and defend data‑driven conclusions, reliability analyses, and life and failure prediction models, including Weibull analysis.
  • Analyze quality, warranty, and reliability data to identify systemic risks, reduce customer dissatisfaction, and drive continuous improvement initiatives. Serve as a technical resource for team members and management regarding data‑driven decisions, reliability assessments, and warranty performance trends.
  • Other…
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