Quality Assurance & Calibration Specialist
Listed on 2026-11-01
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Quality Assurance - QA/QC
Regulatory Compliance Specialist, Production QC/QA, Quality Control - QC Analysts/Managers
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS for its independent marketplace contractors, identifying trends and ensuring client standards are met.
You will monitor agent interactions in real time or after the fact, review customer satisfaction data, and collaborate with the certification and operations teams to drive continuous improvement in quality scores.
Are you ready to take on the Quality Assurance & Calibration Specialist role at Nex Rep LLC?
The position is based in Lansing, MI, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 25.000 - 39.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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