Senior Account Manager - Japanesse & Korean OEMs

Summary:

We have an exciting opportunity for an Account Manager and this person will be based out of our Troy, MI location.

The successful candidate will possess proven world‑class experience in managing account objectives, strategies, and problem solving. A strong focus on customer satisfaction, sense of urgency, and bias for action are unwavering requirements for this role. Ideal candidate will bring to the organization commercial excellence, market intelligence, problem solving, and best‑in‑class focus on building and maintaining customer relationships.

The preferred candidate must possess a solid work ethic and be a great communicator with a knack for customer intimacy. The candidate's ability to learn, apply, and problem‑solve will increase effectiveness in this role.

• Lead account growth while managing the customer relationships and voice of the customer.
• Create customer strategies through detailed value propositions maximizing booking, revenue, and profitability achieving Aptiv metrics and objectives.
• Partner and build relationships with your assigned customer.
• Lead resolution of customer commercial disputes (recognized as Aptiv's customer lead).
• Establish proactive communication and relationship that promotes confidence and trust.
• Ensure customer demands are managed through the appropriate internal processes such that all responses are made timely, within, and consistent with our commercial policy.
• Create and drive deployment of a strategic plan for the customer through the operation of the customer team and interaction with all relevant functions. Regularly report on strategic goal progress and act to correct deviation or shortfall.
• Identify business development opportunities.

• Bachelor's degree.
• 5+ years of sales experience.
• 5+ years of experience working directly with manufacturing, finance, and engineering.
• Multi-tasker with proven capability of strong work ethic.
• Proven specific customer expertise and product expertise.
• Experience in leading a global sales team in manufacturing or technology industry.
• Track record in managing complex commercial discussions (auctions, disputes, etc.).
• Track record in establishing global customer strategies and increasing revenue/growth.
• Proven experience in building sales capabilities.
• Ability to multitask multiple customers.

• 5+ years of sales leadership experience.
• Account Management Experience with Japanese or Korean OEMs.
• Connection, device, and electrical systems experience.
• Previous automotive system experience.
• Sales and/or engineering background.

• Demonstrated ability to adapt and learn continuously, clearly establish expectations, and hold others accountable for achieving results, as well as developing and executing strategic plans.
• Embrace resilience—seeing every challenge as a learning opportunity and invitation to grow.
• Willingness to share knowledge and experience with others in a commitment to group growth, bringing balance to the team.

Privacy Notice – Active Candidates:

Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.

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