Referral & Relationship Specialist
Listed on 2026-10-11
-
Sales
Client Relationship Management, CRM Systems & Management, Business Development
At Disability Law Group, we exist for one reason: to help people through some of the most difficult moments of their lives — and to do that work with skill, heart, and purpose.
We are a mission-driven law firm focused on Social Security Disability and Veterans’ disability benefits
. Our work demands more than legal knowledge; it requires empathy, persistence, and a genuine commitment to listening to people when they need it most.
Everything we do is guided by our core values —
Listen, Invest, Vigor, Empathy, and Solutions (LIVES). These values shape how we show up for our clients and for one another. From the first phone call to the final resolution of a case, we treat each client’s situation as unique and deserving of thoughtful, personalized advocacy.
Our team is made up of dedicated professionals across intake, applications and appeals, records, case management, attorneys, and leadership, all working collaboratively to deliver exceptional service nationwide.
We also believe in investing in our people. DLG offers competitive pay and benefits
, meaningful opportunities for growth and advancement
, and a workplace culture that values balance and recognition — including a paid day off for your birthday
, team celebrations, and firm-wide KPIs. Our team regularly participates in community clinics, scholarship initiatives, and volunteer opportunities
, giving everyone the chance to make an impact beyond their day-to-day work. We also offer a flexible hybrid work
, and a family-first, model.
At Disability Law Group, your work matters — and so do you. Together, we are building a firm that delivers results, supports its people, and truly changes lives.
Position SummaryDisability Law Group is seeking a motivated, relationship-driven Referral & Relationship Specialist to help grow, organize, and strengthen the firm’s referral network across Disability Law Group, Michigan Accident Attorneys, and related practice areas, including Social Security Disability, VA Disability, and personal injury referrals.
This is not a traditional administrative role. This is a business development, referral growth, and community partnership position for someone who enjoys building relationships, conducting outreach, attending events, tracking a referral pipeline, and turning professional connections into measurable opportunities.
The Referral & Relationship Specialist will serve as the point person for referral development, referral partner communication, relationship tracking, outreach follow-up, and referral process improvement. This role will help the firm better understand where referrals are coming from, where referrals are going, which relationships should be prioritized, and how referral opportunities can be increased.
The ideal candidate will be proactive, organized, professional, relationship-focused, and comfortable working toward outreach goals, referral growth goals, and performance-based expectations. This role requires consistent follow-up, strong communication, local travel, and the ability to represent the firm well in the community.
Key ResponsibilitiesThe Referral & Relationship Specialist role should be structured around five main pillars:
Referral Network Development- Build, organize, and maintain a strong firmwide referral network.
- Identify attorneys, law firms, medical providers, veterans organizations, nonprofits, community groups, professional organizations, and other potential referral partners.
- Develop and maintain a book of referral relationships by practice area, case type, referral quality, responsiveness, and relationship strength.
- Identify gaps in referral coverage and recommend new referral partners or outreach opportunities.
- Research and pursue new referral sources aligned with DLG, MAA, Social…
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