Security Officer

Job Summary

Responsible for maintaining a safe and peaceful environment for all individuals on hospital property. Under general supervision and following standardized policies and procedures, is responsible for maintaining a secure and orderly environment and protection of the grounds and off‑site buildings for Corewell Health, to include safety of all employees, visitors, and patients. This position may require armed security officers to obtain Public Act 330 certification and will be able to arrest for misdemeanors and must complete the Michigan State Police PA 330 certification requirements.

• Patrol campus on foot and in vehicle (or on bike as assigned). Offers such assistance as unlocking doors inside or doing motor assists outside, is ever observant to suspicious activities and security violations.
• Accepts and performs various duties at assigned post and assists patients, visitors, and employees and enforces rules, regulations, and policies of the hospital as appropriate.
• Works by assisting in the Security Operations Center monitoring phones, alarms, cameras, and radio traffic.
• Provides statistical safety and security reporting to internal customers and senior management regarding safety and security performance, improvement strategies/initiatives, and compliance issues as required.
• Completes assigned or self-generated reports or logs daily on all activities, irregularities, and investigations; logs all calls and accepts and logs all lost articles. Sends reports to managers and executives.
• Investigates suspected crimes on the hospital grounds and off‑site locations, prepares reports, and evaluates pertinent data and other necessary documentation. Cooperates with law enforcement on complaints.
• Provides security escorts and other assistance to employees, visitors or patients as conditions warrant for safety or as assigned.
• Responds to routine inquiries and directs visitors to appropriate areas, prevents unauthorized access to restricted areas.
• Uses proactive non‑violent verbal de‑escalation skills to neutralize volatile situations involving patients, staff, and visitors without escalating the event into a violent incident.
• Assists nursing staff with physical management/restraint of patients as ordered by a physician.
• In dealing with non‑patient aggressors, uses defensive tactics and approved MCOLES force continuum if necessary to safeguard lives and well‑being of staff, patients, and visitors.
• May be required to possess, carry, and utilize conduit electronic weapons, tasers, and other weapons in conjunction with the MCOLES force continuum as determined by Corewell Health policy.
• May provide CPR (cardiopulmonary resuscitation)/first aid in the event of a medical emergency on the grounds or in public areas until trained medical staff can arrive from the Emergency Department or local fire department as per EMTALA law.
• Assists Emergency Department staff with Hazmat/Decontamination procedures to include donning and doffing of PAPR’s/Tyvek suits and providing security and keeping order in the decontamination area.
• Reports and responds to incidents of fire and/or safety hazards.
• Inspects firefighting apparatus, extinguishers; helps with regularly scheduled fire, disaster, and other emergency drills.
• Releases patient remains to appropriate agencies or funeral homes.

• Diligently and appropriately utilizes police authority to arrest for both felonies and misdemeanors on Corewell Health property under Michigan Law (PA 330).
• Diligently and appropriately utilizes citation/ticket writing and ordinance enforcement authority under Michigan Law (PA 330) and local city ordinances.

• High School Diploma or equivalent.
• Minimum of two to three years’ law‑enforcement related work experience as a police officer, hospital security, corporate security, reserve police officer, or military police.
• The ability to take charge and direct others in emergencies or other dangerous incidents.
• Electronic Control Devices (ECD) use – requires approval/authorization by the Director – requires a current Carry Pistol License (CPL) and successful completion of the…