Medical Equipment Technician, Delivery

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC).

MSC is a 13-Time recipient of the prestigious North Coast 99 Award as a Top Workplace to work!

MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.

In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024.

• Competitive Pay
• Advancement Opportunities
• Medical, Dental & Vision Insurance
• HSA Account w/Company Contribution
• Pet Insurance
• Company provided Life and AD&D insurance
• Short-Term and Long-Term Disability
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Employee Referral Bonus Program
• Social Recognition Program
• Employee Engagement Opportunities
• CALM App
• 401k (with matching program) / Roth IRA
• Company Discounts
• Payactiv/On-Demand Pay
• Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays

Full Time Mon-Fri plus on call rotation

Medical Equipment Technicians are responsible for the delivery, set-up, patient education and pick up of DME equipment and pharmaceuticals to home care customers within a prescribed and assigned geographical area.

• Determine with the Dispatch Coordinator the best daily route of the manifest for delivery of orders and pickup of equipment, and communicate with the Dispatch Coordinator on the completion of each stop.
• Verify and load staged orders as prescribed on the work order for delivery, and unload picked up equipment at completion of route.
• Demonstrate timeliness, courtesy, sincerity, and patience when dealing with customers, providing customer orientation, instructing on the proper use of equipment, and working with customers to solve a variety of problems.
• Complete delivery and pickup paperwork promptly and accurately, returning paperwork to the appropriate facility personnel.
• Perform daily maintenance on assigned vehicle.
• Participate in on-call rotation as scheduled.
• Perform other duties as assigned.

• Education: Graduate of an accredited high school or GED equivalence.
• Experience/Knowledge/Skills/
  
  Physical Requirements:
  
  
  • Experience with HME delivery is a plus.
  • Be at least 21 years of age with an excellent driving record.
  • Excellent communication and customer relation skills.
  • Excellent interpersonal and organizational skills (a team player).
  • Clean and neat in personal appearance.
  • Good physical condition with ability to lift 100 pounds.
  • Must pass the Human Performance Evaluation (HPE) test.