IT Applications Manager, HR Technology

The HR Technology Manager, in partnership with the Human Resources team, will provide strategic leadership and tactical management of the company's HRIS and other HR-related technology. They will be responsible for leading configuration, administration, customization, testing, and updates. This role is responsible for leveraging HR application functionality, ensuring best practice business process/workflows, application dependencies, integrations, reporting, and analytics.

Plano, Texas | Lawrenceville, Georgia | Yarmouth, Maine | Troy, Michigan | Lubbock, Texas | Kansas City, Missouri

0-5%

• Team Leadership and Development
  • Manage, mentor, and develop a team of HR technology specialists, fostering a culture of collaboration, innovation, and continuous improvement.
  • Set team goals and priorities in alignment with organizational and departmental objectives.
  • Foster a culture of inclusiveness and innovation while ensuring HR technology aligns with the organization’s values and strategic priorities.
• System Administration and Support
  • Oversee day-to-day operations of HR systems, including maintenance, troubleshooting, updates, and ensuring data integrity and system security.
  • Develop and maintain reporting tools and dashboards to provide actionable insights for HR and leadership, ensuring data-driven decision-making.
  • Collaborate with HR and IT teams to gather requirements, make configuration changes, and customize applications to align with business needs.
  • Lead change management efforts, including creating communication strategies and supporting end-user adoption of new HR technology solutions.
  • Maintain confidentiality of HRIS data while ensuring compliance with relevant laws and regulations.
  • Proactively monitor system performance, address potential issues, and recommend system enhancements.
• Strategic Partnership and Collaboration
  • Partner with Corporate IT, HR, vendors, and other stakeholders to ensure seamless system integrations and efficient workflows.
  • Establish a strong partnership with HR leadership to align on the delivery and support of HR technology products.
  • Monitor HR technology trends and assess their impact on the company’s technology roadmap.
  • Serve as the primary escalation point for HR system-related concerns.
• Project Management and Implementation
  • Lead and execute HR technology projects, such as system upgrades, implementations, and enhancements, ensuring on-time, within-budget delivery.
  • Develop project plans, manage timelines, and oversee deliverables from planning to post-deployment support.
  • Conduct user acceptance testing (UAT) and provide end-user training to ensure successful adoption.
• Continuous Improvement and Innovation
  • Identify opportunities to optimize workflows, automate processes, and improve user experience across HR technology systems.
  • Stay updated on industry advancements to recommend and implement tools that enhance system capabilities and align with business objectives.
  • Ensure HR technology solutions enhance employee experience by streamlining processes, improving self-service options, and fostering engagement.
  • Design and implement scalable HR technology solutions that support organizational growth and evolving business requirements.

• Bachelor’s degree in Human Resources, Information Technology, Business Administration, or a related field.
• Minimum of 5 years of experience in HR technology, including system administration and support of platforms such as UKG, Jobvite, or Cornerstone, preferably within a corporate environment.
• Strong understanding of HR processes, data management, and reporting requirements, with experience in data governance, security, and compliance.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and basic database management, with a working knowledge of integration technologies like SQL Server Integration Services (SSIS), Power Automate, Informatica Intelligent Cloud Services (IICS), or Dell Boomi (preferred).
• Analytical mindset with the ability to analyze complex problems, develop innovative solutions, and make data-driven decisions.
• Proven project management skills, including experience leading cross-functional teams and familiarity with agile methodologies.
• Exceptional organizational and time management skills, with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Previous supervisory or leadership experience (preferred).
• Strong commitment to confidentiality and maintaining sensitive employee information.
• Willingness to learn and adapt to new technologies and work independently or as part of a team.