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Production Support Engineer - Fintech Incident & Reliability

Job in Troy, Rensselaer County, New York, 12183, USA
Listing for: Rippling, Inc.
Full Time position
Listed on 2026-10-10
Job specializations:
  • IT/Tech
    SRE/Site Reliability, IT Support
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

Luma Financial Technologies in Cincinnati, OH is seeking a production support engineer to oversee incidents across our engineering and production environments. You will coordinate with Software, Infra, and Support teams to triage, diagnose, and resolve issues in real time, ensuring system stability and reliability.

Responsibilities include L2/L3 incident response, proactive monitoring with Datadog, RCA post-mortems, and supporting deployments, DR, and runbooks.

This posting is for the Production Support Engineer
- Fintech Incident & Reliability role at Rippling, Inc., based in New York, NY, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Production Support Engineer
- Fintech Incident & Reliability role in the description above.

We appreciate your interest in this position.

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