Case Manager

Supported Housing Case Manager

Make a meaningful difference in the lives of others while helping people achieve greater housing stability, wellness, and independence. Unity House of Troy's Supported Housing Program is looking for a compassionate, dependable, and community-minded professional to join our team. In this role, you will build meaningful relationships with individuals living with HIV/AIDS and provide the support, encouragement, and connections they need to maintain stable housing and improve their overall quality of life.

If you are passionate about helping others, enjoy connecting people with resources, and want to do work that has a real impact in your community, we would love to hear from you! Sign-on bonus may apply for eligible candidates.

What You'll Do

• Build trusting, supportive relationships with program participants through regular and meaningful contact.
• Provide person-centered, trauma-informed support and counseling to individuals living with HIV/AIDS.
• Help participants maintain stable housing and address challenges that may affect their housing, health, or overall well-being.
• Assist participants in identifying goals, needs, and resources that support greater stability and independence.
• Provide crisis intervention and coordinate emergency services when needed.
• Connect participants with healthcare providers, community resources, and other supportive services.
• Collaborate with Unity House staff and outside providers to ensure participants receive coordinated and comprehensive support.
• Advocate for participants and help them navigate healthcare, housing, and community service systems.
• Maintain accurate and timely case notes, documentation, and required reports.
• Promote a welcoming environment grounded in inclusion, dignity, respect, and belonging.
• Perform other duties as assigned.

What We're Looking For

• Education and/or experience in human services, social services, housing, case management, or a related field preferred.
• Experience working with individuals experiencing complex health, housing, or social service needs is a plus.
• Strong communication and interpersonal skills with the ability to build trusting relationships.
• Excellent organizational and time-management skills.
• Ability to work independently while also being an effective member of a team.
• Compassion, patience, professionalism, and a commitment to treating every individual with dignity and respect.
• Ability to maintain confidentiality and accurate documentation.
• A genuine desire to make a positive difference in the lives of others.

Benefits:

• 13 paid days off in your first year for full time employment (increases every year)
• 56 hours of NYS Sick Leave
• 12 paid holidays plus 2 floating holidays!
• Major medical leave
• Medical/dental/vision/life insurance
• 403b contributions after one year (you may contribute as soon as you are hired!)
• In addition, gym, tuition and cell phone discounts and a 50% reduction in childcare tuition at A Child's Place.
• Come work for an agency that cares about their employees and community!

Unity House is a Rensselaer County-based human service agency that provides a wide range of services to meet the otherwise unmet needs of people in our community who are hurting and struggling. We assist those who are living in poverty, adults living with mental illness or HIV/AIDS, victims of domestic violence, and children with developmental delays. We work to achieve social justice in our community and to create a better understanding of those we serve.

As An Equal Opportunity Employer, we commit ourselves to recruiting, hiring, training, and promoting persons in all job classifications without regard to race, color, age, sex, creed, disability, gender identity or expression, sexual orientation, predisposing genetic characteristics, national origin, domestic violence victim status, familial status, marital status, military status, pregnancy related condition, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.