Service BDC Specialist - Scheduling & Customer Care

A local automotive dealership in Troy, Ohio, is seeking a Service BDC Representative to enhance customer interactions within the service department. You will handle inbound and outbound calls, schedule appointments, and follow up with customers to ensure satisfaction. Ideal candidates will possess strong communication and organizational skills, a customer-focused attitude, and some knowledge of automotive services. This role is critical for maintaining smooth operations and promoting service offers to customers.
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