Customer Service Representative

This will not be your next job, this is your next career. We are committed to our people and allowing them to prosper to be the best they can be. Whether its marketing, operations, sales, customer service, finance, research and development, engineering, quality, or health and safety, we offer many career opportunities.

Believe in your dream and take the first step towards a rewarding career. Apply for open positions today.

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With over 65 years of B2B manufacturing and development experience, Duraco’s leading adhesive products surround and hold various industries together. From design concepts to assembly, our teams deliver unmatched service and quality to provide optimal solutions.

We offer competitive base pay, a comprehensive health insurance package and a 401(k) match. Professional development, employee engagement and recognition are at the forefront of our performance-driven culture.

• Competitive pay
• 401K Match
• Professional Development
• Healthcare

Having an on-site manufacturing plant allows employees to be a part of every step of the production process to expose them to a full lifecycle of a business. We conduct research and development, offer innovative products and have top talent that collaborates cross-functionally to generate results.

Here, we work with you to achieve your personal and company career goals through continued learning, growth opportunities and ongoing support. At Duraco, every employee has a voice and we reward you for excellence and achievements.

From local volunteer events to company outings, we encourage employees to set aside time to fulfill their passions and bond with their teams. At Duraco, we also invest heavily in our health, safety, and green programs to ensure the highest quality work environment.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you have a disability and need assistance in completing the application or in taking any test required by employment, please notify the Human Resources Manager who will make appropriate arrangements.

We are a drug free work place. We may as a condition of initial or continued employment, require drug and alcohol testing.

Position:Customer Service Representative Location: Troy, OH
Job :377 # of Openings:1 Customer Service Representative

Are you the type of customer service professional who enjoys helping customers, solving problems, and keeping orders moving accurately and on time? Do you want a role where your communication, organization, and attention to detail make a direct impact on customers and plant operations?

The Customer Service Representative will support our manufacturing operations by maintaining clear, courteous, accurate, and timely communication among customers, account managers, and plant teams. In this role, you’ll process orders, coordinate shipping and invoicing, respond to customer needs, and partner with internal departments to resolve concerns related to pricing, quality, and delivery. If you’re looking for an opportunity to take ownership, build strong customer relationships, and contribute to a collaborative manufacturing team, we’d love to hear from you.

• Build and maintain positive relationships with customers, account managers, and internal teams.
• Process customer orders accurately and ensure orders are entered into the system each day.
• Coordinate accurate customer shipping and invoicing.
• Communicate customer complaints,…