Inside Sales Representative

Overview

Join to apply for the Inside Sales Representative role at Hobart Service, an Illinois Tool Works Company. We have a long-standing history of serving as the trusted source for Commercial Food Equipment Service Solutions with over 1,800 associates nationwide.

This position is responsible for driving profitable volume growth within an assigned sales territory by executing segmentation-based opportunities. With the inside sales manager, develop and implement territory sales plans, objectives, execution, and adherence to pricing models, while resolving customer issues as they arise. Primary duties include making outbound sales calls to existing and potential customers to drive sales growth of existing and new service products across Food Retail and Food service market segments, and supporting the field service selling organization to achieve service product revenue and profit targets.

• Proactively engage customers to increase sales, including outbound calls to existing and potential customers.
• Collaborate with field counterparts, Branch Managers and Service Account Representatives to develop relationships with existing customers.
• Contribute to achieving the national sales quota by effectively implementing marketing strategies and sales plans in the assigned territory.
• Work closely with customers to assess needs and determine appropriate product offerings.
• Increase sales by cross-selling, up-selling, offering add-on items, and maintaining awareness of new service products.
• Meet all quarterly sales objectives within the designated territory.
• Maintain up-to-date records in the CRM for all customer interactions (phone, email, quotes, contact information, etc.).
• Effectively manage the sales pipeline and develop a strategy for long-term sustained success.
• Complete all paperwork and sales order processes required to administer service products in a timely manner.
• Develop knowledge of Hobart product lines and service products to discuss with customers.
• Adhere to all company policies, procedures, and business ethics codes.

• This position has no supervisor responsibilities.

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Accredited high school diploma or GED required.
• One plus years of telemarketing or inside/outside sales experience.
• Proven track record of achieving sales goals.
• Proficiency with Microsoft Office (Outlook, Excel, Word).
• Effective verbal and written communication skills.
• Excellent teamwork, time management, organizational, follow-up, and planning skills.

• BS or BA in Business or Marketing.
• Food service and food retail industry knowledge.
• One plus years of service sales experience.
• Experience with customer relationship management systems.

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Regularly stand, use hands to handle and talk or hear; frequently reach with hands and arms; regularly work on computer.
• Typical noise level in the work environment is moderate.

• Normal business hours with occasional overtime (non-exempt roles) as needed.
• Flexibility with schedule to meet critical deadlines.

• Competitive pay
• Great insurance options with low premiums
• Paid vacation and holidays
• 401K with company match
• Extensive on-the-job, online, and classroom training
• Service vehicle, uniforms, and safety equipment provided
• Safety-conscious work environment

Hobart Service is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. Hobart Service is tobacco-free on campuses and within company vehicles and maintains a drug-free workplace.

For accessibility assistance with the online application process due to a disability, please contact Human Resources at