Multi-Unit Team Leader

Overview

Join to apply for the Multi-Unit Team Leader role at H&R Block
. The role provides leadership over three H&R Block tax offices, guiding customer-centric teams to accelerate seasonal tax business. Prior tax preparation experience is not required.

• Provide leadership and development for associates across three tax offices
• Deliver an outstanding client experience and achieve office growth objectives
• Lead daily team meetings and communicate essential information
• Manage office staffing, operations, and logistics with support from Associate Team Leaders
• Partner with the District General Manager to create and implement growth plans and local partnerships
• Assist DGM in recruiting and interviewing candidates
• Conduct timely performance reviews and address performance issues
• Build an engaging team environment across all offices through coaching and recognition
• Prepare tax returns as needed after completion of relevant tax courses
• Travel between offices as required
• Create associate work schedules and manage timekeeping and labor

• People management experience with ability to grow and develop associates
• Ability to execute growth plans and foster a growth culture
• Strong decision-making and ability to work in a fast-paced environment
• Strong interpersonal and communication skills with a customer-centric mindset
• Computer proficiency in MS Office
• Bachelor’s degree in a related field, or high school diploma with equivalent experience
• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)

We invest in our people and offer benefits to support health, wellbeing and financial wellness. Benefits include:

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You
• Neurodiversity and caregiver support
• Discounts on everyday items and services
• Medical Coverage, 401k, and Employee Stock Purchase Plan (eligibility requirements apply)
• Details at

We are committed to a Connected Culture where trust, care, and connections help everyone belong. H&R Block is an equal opportunity employer welcoming diverse candidates.

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race, color, ethnicity, religion, sexual orientation, gender identity or expression, veteran status, or disability.