D365 Senior Business Systems Analyst

Job Title

D365 Senior Business Systems Analyst

Cooper Surgical

The D365 Finance and Operations (F&O) Business Systems Analyst (BSA) is responsible for enabling business readiness by helping End Users understand system capability and relate it to their business processes. The role focuses on enabling process documentation and thorough testing of the D365 solution, supporting ongoing training and optimization efforts, and driving knowledge transfer for global D365 F&O implementations.

• Support end‑user documentation of end‑to‑end processes, business scenarios, work instructions, and SOPs.
• Guide end users through critical test cases and process variations in the system.
• Lead preparation of demonstrations and system walk‑throughs for new releases, change requests, and optimization phase design and build.
• Support testing efforts, including business process testing.
• Support functional design and configuration.
• Support Hypercare for global D365 F&O implementations, including office hours support for Super Users.
• Support change impact analyses of new releases and change requests to enable accurate, timely communication to business stakeholders.
• Provide delivery of D365 F&O training for global end users using various formats (classroom, VILT, etc.).
• Prepare training exercises, knowledge checks, and supporting data for training programs.
• Develop training collateral and reference materials.
• Focus on Operations/Supply Chain/Manufacturing/Advanced Warehousing areas.

• 3‑5 years of experience configuring and customizing Microsoft Dynamics 365 Finance and Operations.
• Strong technical knowledge of D365 modules and/or functional experience in Operations/Supply Chain/Manufacturing/Advanced Warehousing.
• Experience designing and implementing D365 solutions for global organizations.
• Proven skill as a presenter or group facilitator, comfortable communicating with employees at all levels.
• Experience gathering business, technical, and functional requirements.
• Highly motivated self‑starter with a collaborative working style.
• Ability to manage competing priorities in a fast‑paced environment.
• Experience with Azure Dev Ops (preferred).
• Certification within Microsoft Dynamics ERP (D365, 2013/2011/4.0/Online) preferred.
• Experience in a highly regulated industry, e.g., medical devices, is a plus.
• Experience with ISV solutions, data migration, reporting, and testing is a plus.

As an employee of Cooper Surgical, you’ll receive an outstanding total compensation plan, including medical coverage, 401(k) matching, paid time off for vacation, personal, sick, and holidays, parental leave, fertility benefits, and multiple other perks and benefits. Visit  to learn more.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

To all agencies: please do not contact any employee of Cooper Surgical regarding this opening. All resumes submitted by search firms or employment agencies will be deemed the sole property of Cooper Surgical unless a valid agreement is in place. No fee will be paid for candidates submitted outside the authorized agency engagement process.

Mid‑Senior level

Full‑time

Information Technology – Medical Equipment Manufacturing