UFH Program & Operations Manager, US Hub

Job Title:

UFH Program & Operations Manager

Location:

Trumbull R&D, CT

Work Level: 2B

Want to Change The World? Unilever is one of the world’s leading suppliers of Beauty, Personal and Home Care products selling in over 190 countries and used by 3.7 billion consumers every day. Unilever has more than 400 brands used in homes around the world, including Dove, Sure, TRESemmé, Sunsilk, Vaseline, Comfort, Persil and Surf. As one of the world’s largest users of fragrances, we recognise that creating exceptional fragrances is at the heart of delivering extraordinary consumer experiences and driving desire  achieve our ambition, Unilever Fragrance House (UFH) is undertaking a global fragrance transformation, leveraging expert inhouse fragrance teams to craft unmissably superior fragrances for our Personal Care, Beauty & Wellbeing and Home Care Business Groups.

We have an exciting opportunity for a Program & Operations Manager to join the UFH US Hub, playing a pivotal role in bringing the next generation of fragrances to life for Unilever's global brands. As the operational heartbeat of the US Hub, you will lead the successful delivery of fragrance innovation programmes, ensuring projects progress seamlessly from creation through to submission readiness.

Working at the intersection of perfumery, science, innovation and operations, you will coordinate cross-functional teams, manage complex project portfolios, and ensure fragrance oils, applications and evaluations are delivered on time, in full, and to the highest quality standards. This is a highly visible role that combines program leadership, operational excellence and people management. Partnering closely with Perfumers, Evaluators, R&D teams and Business Group stakeholders, you will drive prioritisation, remove bottlenecks, and create the conditions for teams to deliver exceptional fragrances that delight consumers across the Americas.

Beyond program delivery, you will play a key role in shaping the future capability of the US Hub. From leading laboratory operations and developing team capability, to driving digitalisation, data management and continuous improvement initiatives, you will help build a high-performing fragrance organisation that is equipped to support future growth. You will also oversee facilities, resource planning and laboratory readiness, ensuring the hub has the people, processes and infrastructure needed to succeed.

This role is ideal for a collaborative and hands‑on leader who thrives in a fast‑paced, innovation‑driven environment and is passionate about turning ideas into consumer‑ready fragrance experiences.

• Lead and coordinate the program of projects and activities delivering to the fragrance creation program within Unilever R&D Port Sunlight ensuring deliverables are met on time and in full.
• Utilise project management tools and best practises to aid project delivery and efficiently update global stakeholders across Business Groups and the central UFH team.
• Utilise all digital tools and trackers giving strong clear inputs to communicate clearly progress and requirements to the UFH leadership team.
• Clearly communicate project timelines and constraints to the CTI team; collaborate with the team to ensure OTIF delivery of samples for consumer testing.
• Demonstrate problem solving skills to handle issues presented while working with multiple Business Groups and Categories. Fully adopt new digital tools and data management approaches to speed project delivery, enhance risk‑based decision making and deliver consumer insights.
• Develop cross functional project team culture and shared deliverables, magnifying the power of people to deliver effective results.
• Management responsibility for 2-3 direct…