Administration assistant

• Hours: Monday to Friday — 09:00 to 17:30 (37.5 hours per week); 1 in 4 Saturdays — 09:00 to 13:00
• Salary: From £13.50ph
• Location: Truro — must reliably commute or be willing to relocate

A growing organisation within the debt recovery and client services sector is seeking a motivated and detail‑oriented individual to join its busy administration team. The company specialises in debt recovery, debt purchasing, and client liaison, operating from a fast‑paced and professional office environment.

We are looking for someone who is highly driven, reliable, and able to maintain accuracy under pressure. The ideal candidate will have a strong attention to detail and a professional, business‑focused mindset.

While experience with Microsoft Excel is preferred, full and comprehensive training will be provided.

• Processing financial data using Excel spreadsheets
• Managing and updating the company’s internal debt database
• Providing customer service via email
• Supporting client liaison and maintaining professional client relationships
• Carrying out general administrative duties as required
• Attendance and reliability are essential to this role, given the nature of the work.

• Incentive schemes
• Company events
• Health & wellbeing programme
• Referral programme
• Company pension
• Annual bonus opportunities

• 1 year of administrative experience (preferred)
• Microsoft Excel experience (preferred)
• GCSE or equivalent
• Strong written communication skills
• High attention to detail
• Comfortable working in a structured, fast‑paced environment

• Bonus scheme
• Yearly bonus

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.