Regional Assistant - South and Southwest

Position: Regional Assistant - South and Southwest

Location: South and Southwest (Cornwall, Dorset/ Bournemouth, Poole, and Christchurch/ and Hampshire) - Hybrid working

Hours: 37.5 contracted hours per week

Salary: £27,999.21 per annum

Job : 5067

Closing Date: 21 June 2026

I regret to inform you that Advance is unable to accept any sponsorship requirements.

At Advance, we put the people who draw on our support at the heart of everything we do. We’re looking for a proactive and organised Regional Assistant to provide high‑quality administrative and operational support to our regional management team.

You’ll be a key point of contact for colleagues, customers and external stakeholders, helping managers deliver outstanding support across the region. This is a varied role where no two days are the same, ideal for someone who enjoys working collaboratively, staying organised and making things happen.

• Provide comprehensive administrative and personal assistant support to the Head of Operations and regional management team.
• Act as a first point of contact for customers, colleagues, families and external stakeholders, signposting queries appropriately.
• Support recruitment activity including posting vacancies, arranging interviews, updating systems and supporting pre‑employment checks.
• Coordinate meetings, diaries and regional events, including minute‑taking and following up actions.
• Maintain accurate records, databases and filing systems, ensuring data protection and confidentiality at all times.
• Support managers with reporting, contract returns and meeting deadlines.
• Work closely with HR, Finance, Quality, Business Development and other regional teams to support effective service delivery.
• Share positive stories and achievements from the region to help promote the work Advance does.

• Experience providing administrative support in a busy, fast‑paced environment.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Confident communication skills, both written and verbal.
• Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint) and confidence using databases and systems.
• GCSEs (or equivalent) including English and Maths.
• Understanding of confidentiality, data protection and information security.

An enhanced DBS check is required for this role.

For more information about the role please contact Diane Benden den between Monday - Friday 9am - 5pm.

Advance is a national, not‑for‑profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard.

We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry‑recognised qualifications and realise your career aspirations.

We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.

All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff.

We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits:

• Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)
• Sector specific…