Integrated Safeguarding Services Administrator

Closing date: 08 July 2026

Only open to NHS employees in Cornwall or Isles of Scilly

• Cornwall Foundation Trust
• Royal Cornwall Hospitals NHS Trust
• Cornwall and Isles of Scilly Integrated Care Board

Job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

Good working knowledge of healthcare systems would be beneficial; however, this role is also a great opportunity to move into health care, and safeguarding, from other business sectors, bringing transferable skills and work / life experience.

To provide efficient office admin support to integrated safeguarding services. Within this administrative role, the post holder will be party to some sensitive and distressing safeguarding information, although full support will be given at all times. We are a supportive team who enjoy working together to make a difference to people's lives.

The post holder must have good interpersonal communication skills and be able to communicate effectively with the following individuals, services and organisations:

• Integrated Safeguarding Services team members
• CFT/RCHT staff
• Multi-Agency Referral Unit
• Safeguarding Services, Cornwall Council
• Staff within the Cornwall Health Care Community
• Devon & Cornwall Police Vulnerable Adult Officers
• Service Users and Carers

• Support the management of inbox enquiries about Safeguarding related issues from statutory agencies, care homes, staff, service users and families of service users
• Receive and process referrals of abuse and neglect incidents
• Provide admin support to the Multidisciplinary Integrated Safeguarding Service, requiring flexibility and willingness to learn
• Support the single point of access and deal with telephone queries, typing correspondence, maintaining stores, opening and sending post, ensuring invoices are authorised and paid, maintain shared drives, basic office maintenance, maintaining accurate staff rota
• Provide administrative support for the Children's, Adult and Maternity safeguarding team and other Safeguarding Practitioners when required
• Regular use of Word and Excel documents
• Minute taking for a range of Integrated Safeguarding Services meetings

• NVQ 3 in Business Administration or equivalent experience
• RSA III typing/word processing or equivalent ability
• Experience in using Microsoft Word and Excel
• ECDL or equivalent

• Awareness of the importance of confidentiality in this sensitive role
• Able to develop and apply creative solutions to problems
• Able to set up office systems, manage, store and present electronic documents

• Calm disposition and ability to process distressing information and seek support when needed

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cornwall Partnership NHS Foundation Trust