Brand and Content Producer

Grade: 4

Hours: Full-time 37.5 hours per week (flexible working considered)

Position type: Permanent

Responsible to: Senior Brand Manager

Direct reports: None

Location: Shelter Box HQ, Truro, Cornwall

Travel: Ability to work away from home required. This may be UK or an in-country deployment in a content gathering role or representing Shelter Box.

As part of an in-house brand and creative team this role will help plan, shoot, create and oversee the production of quality audience‑led graphic design and multi‑media content under the Shelter Box brand.

Working with the Senior Brand Manager and wider Brand and Content team, the successful candidate will deliver end‑to‑end projects to bring the brand alive and support our fundraising, communications and international teams to drive income, awareness and support successful user journeys.

The role will advise all Shelter Box teams to work within brand guidelines and enable teams to access and use assets and templates by maintaining accurate systems. They will also support wider development of a purpose‑led brand, using insight and by building strong relationships with audience and channel owners.

Are you looking to join an in‑house Brand and Content team? This role would suit someone who's keen to work across all areas of the organisation, championing brand guidelines and managing and delivering a wide range of creative projects under the Shelter Box brand.

You must be able to edit video and have a good knowledge graphic design and brand. It is a requirement of this role to have a working knowledge of Premier Pro, After Effects, Indesign and Illustrator, with experience across Adobe Creative Suite. You'll also be able to demonstrate great copywriting skills and have excellent attention to detail. The successful candidate will have experience in practical photography and film.

You will need to be able to plan and lead a shoot and confidently pick up a camera and capture Shelter Box footage and interviews in the UK and in the countries where we work. This role will, at times, be required to deploy in both major disasters and pro‑active content trips—gathering content themselves and supporting external freelancers.

Within this role you will be a great relationship builder working across a wide range of Shelter Box teams, external agencies, partners and freelancers.

A strategic thinker—able to work on multiple long and short project deadlines and prioritise to objectives.

Driven by audience needs—whether that's optimising creative in response to Digital Marketing data and insight or getting under the skin of key strategic funders to make the right content at the right time to drive objectives.

Experienced in working across fundraising and communications channels for both warm and cold audiences to drive income and awareness.

We are looking for a creative talent who can get to the core of Shelter Box's mission whilst remaining up to date with the detail, picking up new ideas and concepts easily. You'll understand the power of story in fundraising and communications, be self‑motivated, with a can‑do approach and be flexible in supporting the wider team.

Brand:

• Support and train the wider organisation to effectively create content within Shelter Box brand guidelines
• Support the continued development of an online brand hub
• Support the development of a purpose led brand. Help to develop and implement a brand strategy.
• Help drive brand and values led storytelling across the organisation driven priority audiences
• Position ethical storytelling as a central thread of the Shelter Box brand

Creative and content development:

Manage creative projects for key Shelter Box teams working across multi‑media disciplines including video, scriptwriting and graphic design. Lead projects from creative brief stage through to asset delivery including all production. Responsible for core projects split across the team including warm and cold supporter journeys, evergreen and explainer content for digital optimisation, celebrity videos, philanthropy and partnerships, Rotary.

• Support the digital…