Service Advisor

Vertu Land Rover Truro

At Vertu Land Rover Truro, we’re proud to be part of one of the UK’s largest motor retailers, and we have an exciting opportunity for an experienced Service Advisor to join our friendly and established team.

• Basic salary up to £35,000
• OTE up to £39,800 (dependent on skills and experience)
• A wide range of company benefits to support your well-being and development

You’ll act as the link between our customers and the workshop, ensuring that every interaction is clear, supportive, and stress‑free. From welcoming customers and setting expectations, to keeping them updated and making sure they leave happy with the service they’ve received, you’ll play a vital role in maintaining our high standards of satisfaction.

• Managing customer communication throughout the service or repair process
• Clearly setting expectations and providing timely updates
• Advising on additional products or services that may benefit the customer
• Meeting targets while maintaining exceptional service levels
• Following up to ensure customers are fully satisfied with their experience

To be considered for this role, it’s essential that you have:

• Proven experience as a Service Advisor in the motor industry
• A full UK driving licence

We’re proud to invest more in colleague development than any other motor retailer. You’ll have access to continuous training, clear career pathways, and a range of benefits.

• 25 days holiday (rising with length of service) plus bank holidays
• Access to our online rewards platform with cashback and discounts across top retailers
• Preferential service rates & colleague purchase schemes
• Share incentive scheme & pension plan
• Enhanced maternity & paternity leave

Apply today to be considered for this vacancy.

If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address, credit history and criminal record check.