Community Co-ordinator

As Community Co-ordinator, you'll be the driving force behind our community engagement, events programming, and resident experience. You'll support new residents in settling in, create and deliver an engaging activities calendar, and foster strong relationships within the village and wider local community. Your work will empower residents to remain independent, connected, and involved. This is part-time role (30 hours per week, 4 days over
7) - with some shifts covering evenings and weekends.

• Lead a varied, inclusive program of activities and events aligned with resident interests and wellbeing
• Welcome and support new residents to ensure a smooth transition into the community
• Promote resident engagement through tailored communication and relationship-building
• Act as a key point of contact for residents, families, and community stakeholders
• Collaborate with the wider village management team to uphold exceptional service standards
• Build strong connections with local partners, volunteers, and service providers
• Support the hospitality team in delivering events that enhance the village experience
• Continually evaluate and improve event outcomes and community services

• 3+ years' experience delivering excellent customer service or community engagement
• A passion for people and building meaningful relationships
• Strong communication and organisational skills
• Resilience, empathy, and a proactive mindset
• Ability to manage events, volunteers, and external stakeholders
• Comfortable working both independently and as part of a team
• Willingness to work flexibly, including occasional evenings or weekends
• DBS check required
• Emergency First Aid at Work qualification (training can be provided)

We believe in the power of community and creating places where people can truly age well. Our culture is guided by values that reflect our commitment to sustainability, inclusivity, and excellence:
Age Well | One Team | Community | Keep Improving | Invest Wisely | Planet Positive

You’ll be joining a supportive, ambitious team with opportunities to grow and contribute meaningfully to residents' lives every day.