Office Administrator - Neurophysiology

Overview

The Office Administrator plays a key role in supporting the smooth day-to-day running of hospital services by providing administrative and clerical support to clinical and operational teams. The post holder will manage correspondence, maintain accurate records, handle telephone and face-to-face enquiries, and support appointment and data systems. The role requires strong organisational skills, attention to detail, and the ability to communicate effectively with staff, patients and visitors to deliver a professional and compassionate service.

• Provide a consistent and high standard of patient care whilst working under pressure
• Work flexibly to meet the demands of the service
• Maintain high standards amid frequent interruptions and communicate important information efficiently to a wide range of staff
• Transcription of directly dictated or recorded medical reports, with high levels of confidentiality and accuracy
• Maintain extensive knowledge of medical terminology to support accurate transcription for medical diagnosis

Royal Cornwall Hospitals NHS Trust (RCHT) provides acute and specialist care for Cornwall and the Isles of Scilly. The Trust employs around 6,700 staff and operates across three main hospital sites with inpatient beds and related services. We are a teaching hospital working in partnership with universities to support the next generation of health professionals. Education and lifelong learning are central to our work.

To be an NHS employee you need to successfully complete required checks and clearances, including identity checks, professional registration and qualification checks, employment history and references, Occupational Health clearance, Disclosure and Barring Service check, and right to work in the UK. For more information on standards and regulation, please refer to NHS employers guidance.

We may be able to offer flexible working; sponsorship is not guaranteed. We reserve the right to close this advert early.

• 2 GCSEs or equivalent
• NHS experience and/or radiology department experience
• Typing or Word Processing qualification
• Good communication skills and ability to prioritise

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975; a submission for Disclosure to the Disclosure and Barring Service will be required to check for any previous criminal convictions.