Cleaner, Cleaning Services

Job Information

Deliver excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting SLA agreements whilst adhering to the cleaning schedules.

Pay: £12.71

Contract:

Permanent

Type:
Part Time

Hours:

20 hours per week

Location:

Richard Lander School, Higher Besore Road, Truro, Cornwall, England, TR3 6LT

• Undertake all required training to deliver the cleaning role.
• Work within a team and exercise own initiative.
• Adhere to Mitie Quality, Safety, Health and Environmental policies and procedures.
• Maintain the designated area to an agreed level of cleanliness in line with the Contract and relevant SLAs, carrying out all daily, weekly and periodic tasks as directed by the Cleaning Supervisor.
• Deliver the service efficiently and to a high standard.
• Ensure equipment is kept clean, well‑maintained and safe.
• Report any maintenance requirements identified during cleaning tasks.
• Maintain security – lock doors, follow lost property procedures.
• Have full knowledge of the designated cleaning area, work specifications and time allocations.
• Maintain working knowledge of all cleaning equipment, materials and approved chemicals used by Mitie.
• Set a good example in dress, behaviour, punctuality, and attendance.
• Adhere to all Safeguarding Policies and raise any concerns in line with Mitie policy.
• Maintain confidentiality of sensitive information.
• Ensure contractors and external visitors comply with security and health and safety while on school premises.
• Build positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and exceed expectations.
• Undertake any other related duties within the job holder's capability, according to business needs.

• Cleaning experience is preferred but training can be provided.
• Reliable and hardworking with a professional attitude.
• Ability to work to a schedule and as part of a team.
• Capability to work independently where appropriate.
• Open, honest, self‑driven and determined.
• Strive for continuous improvements in service delivery.

Mitie is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references.

If you are working in regulated activity you are subject to the following:

• It is a criminal offence for people who are barred from working regulated activity to apply for roles that require them to work unsupervised with that particular group (i.e. vulnerable adults, children or both).
• This post is exempt from the Rehabilitation of Offenders Act 1974 and Mitie is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) to assess suitability to work with children or vulnerable adults.

• Virtual GP access for you and household members.
• Salary Finance scheme for accessing pay early and loans.
• Flexible benefits platform Choices to customise benefits such as dental insurance, dining cards, coffee clubs, technology products.
• MiDeals platform offers high‑street discounts from retailers and gyms.
• Life cover equivalent to your annual salary or a minimum of £10,000.
• Save‑as‑you‑earn scheme and Mitie Matching Share Plan.
• Mitie Stars recognition programme with monthly and annual prizes.

Mitie is an equal opportunity employer. We consider all applicants irrespective of gender, race, religion, disability or any other protected characteristic.