Workplace Officer

The Service & Team

The Workplace Officer will work within the Workplace team that sits within the Council's wider Facilities Management team that ensures all property assets held by Cornwall Council are maintained. The maintenance ranges from replacement of roofs to day‑to‑day cleaning. The Council has over 4,000 property assets and County Hall is its primary asset and civic centre.

The Workplace Officer will be part of the Workplace Management Team within the Facilities Management (FM) function. The role is full‑time, office‑based at County Hall (Lys Kernow), Truro, and will deliver a range of functions to support the workplace environment aims and objectives set out through the Better Places for Work Programme. The postholder will champion the adoption of new working practices and ensure they are embedded and sustained.

The postholder will act as a key contact between building occupants, FM Workplace Management Team members, and the Better Places for Work Programme. Maintaining relationships and managing customer satisfaction are essential to ensure excellent service.

Responsibilities include monitoring occupation through data reports from the Resource Booking System, Hybrid Tech, and door access control, as well as manual floor counts. The postholder will analyse this data, provide recommendations to inform future workplace optimisation strategies, and oversee the delivery of workplace initiatives in the building.

The role is 22 hours per week. Working days can be arranged over three days or, preferentially, across a five‑day week.

The role requires a multi‑skilled individual with knowledge across a range of disciplines, including building management, health and safety, and office workplace practices. The Workplace Officer must be proactive, client‑focused, and able to influence others confidently and sensitively to achieve common goals. This is a public/customer‑facing role, so statutory English language requirements apply.

Cornwall Council aims to be an employer of choice, a high‑performing council, and a learning organisation. The council provides a reward and benefits package to attract, motivate and reward employees, including flexible working options to support work‑life balance while meeting service needs.

• a competitive salary.
• a defined benefit pension scheme, based on your career average earnings, with the option for extra voluntary contributions.
• a generous annual leave entitlement with the potential to purchase additional leave.
• A national award‑winning employee health and wellbeing programme.
• Employee benefits scheme giving access to a wide range of discounts on local and national goods and services.

Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role.