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Store Manager, Retail & Store Manager

Job in Truro, Cornwall, TR1, England, UK
Listing for: PANDORA
Full Time position
Listed on 2026-06-08
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 100000 - 125000 GBP Yearly GBP 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Store Manager Full-Time)

Role

We are seeking a proactive, results‑driven store manager to lead retail operations and inspire a high‑performing team to beat targets and deliver world‑class service.

Responsibilities
  • Support and motivate the in‑store team to achieve store targets by maximizing opportunities and surpassing KPIs, while maintaining exemplary Pandora customer service.
  • Provide strong retail floor presence, educate and influence the store, and ensure back‑of‑house activities enable successful commercial execution.
  • Become a Pandora product expert through comprehensive training, and nurture and develop the team to unlock their full potential and support succession planning.
Qualifications
  • Proven experience in driving sales and profitability in a store setting.
  • Passion for cultivating a culture of exemplary customer service.
  • Ability to understand Pandora’s local and global business strategy and translate it into delivery of store, regional, and division KPIs.
  • Experience using data to identify trends, issues, and root causes, and ability to take action to capitalize on opportunities.
  • Strong communication skills to establish and coach a high‑performing team.
  • Adaptability and flexibility to changing business needs.
  • Positive, can‑do attitude with enthusiasm for Pandora product and core values.
  • Well‑presented appearance and a taste for desirable products.
Benefits
  • Highly competitive salary.
  • Monthly bonus of 10% on sales targets (up to 20% on stretch targets).
  • Annual jewellery uniform allowance.
  • Generous employee discount.
  • Access to an online benefits platform with wholesale discounts.
  • Support through Retail Trust for health, wellbeing, financial advice, and legal aid.
  • Parties, incentives, and gifts throughout the year.
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