Water Supply Pipe Support Engineer

Water Supply Pipe Support Engineer - Truro

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Ready to grow? Become a Water Supply Pipe Engineer with full training and support at Home Serve.

• Location - Truro
• Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work
• Salary - £29,200. Plus a £1500 guaranteed bonus in your first year

Home Serve offers an industry leading reward package to attract the best in our field:

• Additional paid overtime
• Fantastic pension scheme including Income Protection Cover
• 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
• Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
• Free Home Serve Cover 8 policy
• Employee assistance programme looking out for you and your family
• Company van with fuel card
• Use of company tools, uniform and PPE
• Access to our private award‑winning training facility and our excellent team of field‑based coaches to support your ongoing learning and development
• Learning and development opportunities
• Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager

At Home Serve, we put the customer experience at the heart of everything we do. As a Water Supply Pipe (WSP) Support Engineer, you’ll play a vital role in assisting with the maintenance and repair of water supply systems in our customers’ homes. You’ll help deliver industry‑leading service, enhance our reputation, and support customer growth. This is more than just a job – it’s the first step towards a career as a Water Supply Pipe Engineer.

We’re looking for individuals with a proactive mindset and a passion for learning, ready to progress through structured training and development.

• Awareness of safe digging practices.
• Full UK Driving Licence (no more than 6 penalty points).
• Excellent customer service skills – this is a customer‑facing role.
• A proactive, "can do" attitude and forward‑thinking approach.
• Keen eye for detail and problem‑solving skills.
• Physically fit – this is a manual, all‑weather role.
• Adaptable team player – you may work with different team members daily.

At Home Serve, you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to make a real difference. We offer a clear progression pathway designed to help you grow from a support role into a fully qualified Water Supply Pipe Engineer. Your development matters to us, and we’ll give you the tools, training, and support to succeed.

To help you settle into your career and prepare for progression:

• Week 1:
  Attend our Head Office in Walsall (Monday‑Friday) for induction, health & safety training, and to receive your tools and equipment.
• Week 2:
  Buddy up with an experienced Home Serve Engineer for hands‑on learning.
• Ongoing:
  Access structured development programmes and mentoring to progress into a Water Supply Pipe Engineer role.

Where geographically appropriate, we’ll cover accommodation and meal allowances during induction.

If you’re ready to start your journey towards becoming a Water Supply Pipe Engineer, click Apply Now!

At Home Serve, it’s our people who make what we do so special. Join us, put our customers first, and we’ll give you everything you need to make it happen.

Here at Home Serve we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing.

Home Serve has over 30 years’ experience taking care of the nations’ homes. From home emergency cover to one‑off repairs, we’re here 24/7. Whether it’s plumbing, drainage, heating or electrics our home experts are ready to get the job done.