Sales & Logistics Support Assistant

POSITION SUMMARY

Sales & Logistics Support (SaLS) Assistant coordinates with Sales, Logistics, Quality, Suppliers, and Customers to ensure timely and accurate delivery of requested materials. The role manages purchase orders, shipping schedules, inventory audits, and customer communications, supporting sales and administration in new customer onboarding and operational efficiency initiatives.

• Use internal systems to record and modify purchase orders and receipts of overseas products.
• Ensure all customer system applications are updated for order processing, material handling, and inventory control.
• Coordinate overseas outbound shipments with freight forwarders and manage inbound containers with freight forwarder and customs broker.
• Maintain accurate inventory controls in internal systems, recording shipments, transfers, and daily production.
• Attend production-planning meetings to manage inventory and shipment of full orders.
• Generate invoices and schedule shipments according to sales and production schedules.
• Update and maintain shipping schedules and notify customers of updates.
• Obtain and email inspection reports for shipped product to distributors/customers.
• Produce and distribute open‑order and shipped‑status reports.
• Create and place orders for finished goods with global trading partners.
• Conduct timely and professional email correspondence with distributors and customers.
• Generate month‑end reports, inventory reports, and support budget/forecasting activities.
• Support new customer onboarding, screening, requirement gathering, and procedure development.
• Complete any other duties as assigned.

• Accountability – Accepts responsibility and accounts for actions.
• Accuracy – Performs work accurately and thoroughly.
• Analytical Skills – Uses critical thinking and reasoning to solve problems.
• Detail Oriented – Pays attention to minute details of a project or task.
• Customer Oriented – Addresses customers’ needs while following procedures.
• Initiative – Makes decisions or takes action to solve problems or reach goals.
• Intrapersonal Skills – Works effectively with all levels of people.
• Judgement – Formulates sound decisions using available information.
• Organized – Uses systematic methods to perform tasks.
• Oral Communication – Communicates effectively using spoken language.
• Problem Solving – Finds solutions for or proactively deals with work‑related problems.
• Project Management – Organizes and directs a project to completion.
• Relationship Building – Builds relationships with customers and coworkers.
• Sales Ability – Uses interpersonal style and communication to gain acceptance of products or ideas.
• Time Management – Organizes and completes work within deadlines.
• Working Under Pressure – Completes tasks under stressful situations.
• Written Communication – Conveys information clearly and concisely in writing.

• Education – Associate’s Degree preferred (Business or closely related field). Relevant experience acceptable in lieu of a degree.
• Experience – 1–3 years of relevant experience preferred.
• Computer Skills – Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Comfortable learning ERP or inventory software.
• Certifications & Licenses – None required.
• Other Requirements – Strong oral, written, and interpersonal communication skills;
  English proficiency; organizational and planning skills; ability to handle interruptions and conflicting deadlines; mental capability to perform complex math; completion of 49 CFR / IMDG / IATA Dangerous Goods Training within 90 days of hire.

Frequently: Stand, walk, sit, manually manipulate, reach outward, bend and speak. Frequently lift/carry up to 20 pounds and push/pull up to 12 pounds.

Occasionally: Reach above shoulders, climb, squat, kneel, grasp. Occasionally lift/carry up to 50 pounds and push/pull up to 40 pounds.

Not Applicable: This position does not lift or carry, push or pull more than 50 pounds.

Other

Physical Requirements:

Ability to wear personal protective equipment (PPE) – Safety glasses.

Primarily an office environment with occasional exposure to manufacturing…