Dental Front Desk

• Locations: Primary locations Portland and Tualatin, occasionally Gresham, Sandy, and Camas locations.
• Job Type: Part-Time
• Pay Rate: $24.00 per hour + Bonus Structure

Are You Passionate About Delivering Incredible Customer Service?

Do you dream of making a positive impact on people's lives—and their smiles? Harmony Orthodontics is on the lookout for a superstar Part-Time Treatment Coordinator to join our growing orthodontic family! Experience the joy of a workplace that puts both patients and team members first—because when you love what you do, happiness follows you home!

They say the average child laughs up to 400 times a day, but the average adult only laughs 15 times. Our office makes a concerted effort to increase both numbers by removing anxiety from orthodontic care. We want our team and our patients to smile often—no matter their age!

At Harmony Orthodontics, we believe a beautiful smile opens doors, radiates friendliness, and builds unstoppable self-confidence. We aren't just shifting teeth; we have the amazing opportunity to change how a person feels about themselves. Led by Dr. Gabriela Aranda ("Dr. Gaby") and Dr. Tod Hardin, our practice blends premier, multi-generational clinical expertise with a warm, laughter-filled family environment.

By joining our clinical squad, you'll get to collaborate with two of the Northwest's most respected smile creators:

• Dr. Gaby: Began her career in 1998 at the prestigious New York University (NYU) School of Dentistry, graduating at the top of her class with national honors before specializing in Orthodontics at Oregon Health & Science University (OHSU). Since 2007, she has been creating smiles across the Gresham and Camas areas. As a busy mom, she deeply appreciates the lives of working parents and designs treatment to be convenient and family-focused.
• Dr. Tod Hardin: Comes from a proud, three-generation legacy of dental professionals, having created beautiful smiles for thousands of families in the greater Portland and Vancouver areas since 1996. Dr. Hardin brings a healthy sense of humor, a constant drive to learn, and a sincere desire to be involved in the lives of his staff. (When he's not in the clinic, you can find him capturing photography or pushing his limits at the starting line of local endurance races!)

• Patient Consultations & Guidance: Guide new patients and families through their orthodontic treatment journey, from initial consultation to scheduling and financial arrangements.
• Treatment Presentation & Financials: Expertly present doctor-recommended treatment options, explain insurance benefits, review payment plans, and walk parents through flexible financial arrangements.
• Scheduling & Phone Coordination: Handle multi-line phones with ease, coordinate appointments, and maintain accurate electronic patient records to keep daily workflows smooth.
• Team
  
  Collaboration:
  
  Partner closely with our doctors and clinical team to create a warm, reassuring, and laughter-filled experience for every family.

• Experience: 1–3 years of dental customer service experience (orthodontic front desk or treatment coordinator experience preferred).
• Software Bonus: Familiarity with Cloud 9 software is a major plus!
• Key
  
  Skills:
  
  Strong expertise in explaining insurance benefits, navigating multi-line phone systems, and communicating financial arrangements clearly.
• Mindset: Collaborative spirit, high attention to detail, positive attitude, and alignment with our mission and core values.
• Safety & Compliance: This position is safety-sensitive; successful completion of a pre-employment drug screen is required. We strictly follow all…