Counter Parts Sales Representative

Fleet Pride -  - Responsibilities:
Help determine and obtain heavy duty parts for customers as requested by phone or in person;
Suggest sale of related parts for full service;
Locate and obtain ordered part for customer from central warehouse or branch;
Determine sales price for customers for each sale in accordance with company procedure;
Handle warranty or defective parts for customers in accordance with company procedure;
Special order parts on an emergency basis when necessary and appropriate;
Process approved credits for customer when merchandise is returned;
Maintain confidentiality of pricing lists and structures as required by company procedure;
Answer customers’ questions about products, prices, availability, and product features;
Provide customers with current product catalogs;
Utilize non-selling, non-servicing time by studying catalogs, reviewing price sheets, bulletins, changes, additions, and deletions;
Ensure that counter parts area is clean and in order;
Ensure that display areas encourage sales