Lead Social Worker​/RN Case Manager; DH

Overview

POSITION SUMMARY

Incumbent serves as Lead Social Worker/Registered Nurse (RN) Case Manager for TCRHCC and Sacred Peaks Healthcare Center (SPHC) and is responsible for direct supervision and supportive contact for the specific group of identified high-risk patients. The Lead Social Worker/RN Case Manager assists the Director of Care Coordination with management of the MSW and Case Managers with onboarding program, day-to-day assignments, routine reporting, and supervisory duties.

Designs and manages a continuum of care focusing on empowering clients to achieve demonstrable outcomes and self-sufficiency. Responsibilities include assessment, service planning, and resource acquisition, monitoring progress, and initiating and responding to emerging client needs. The Lead Social Worker/RN Case Manager links clients with Community Social Service providers, health care providers, substance abuse, and mental health providers to achieve goals.

This role works with culturally diverse low-income populations facing barriers such as illiteracy, welfare dependency, domestic violence, substance abuse, and mental health issues. The Lead Social Worker/RN Case Manager works with a multidisciplinary team and may have assignments related to Purchased and Referred Care (PRC), providing assistance to the PRC Case Specialist. This role reports to the Director of Case Care Coordination.

NECESSARY QUALIFICATIONS

Education:

• MSW Social Worker:
  Master’s Degree in Social Work (MSW), OR

RN Case Manager:

• Associates degree in Nursing

License/Certification:

• Must have and maintain current Basic Life Support (BLS) certification by the American Heart Association throughout employment

MSW Social Worker:

• Licensed Master Social Worker (LMSW) OR

RN Case Manager:

• A valid, current, full and unrestricted Professional Nursing License to practice nursing in any state of the United States of America, The Commonwealth of Puerto Rico, or a territory of the United States

Experience:

• Must have a minimum of three (3) years of experience in the clinical care setting or with case management.
• Demonstrate knowledge of electronic health record systems.

Other

Skills and Abilities:

A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers. All employment references must address and indicate success in each of the following areas:

• Positive working relationships with others
• Possession of high ethical standards and no history of complaints
• Reliable and dependable; reports to work as scheduled without excessive absences
• Effective verbal & written communication skills
• Team management focus promoting a positive and proactive approach to problem resolution
• TCRHCC confirms the applicant can perform the essential functions of the job
• Successful completion of and positive results from all background and reference checks, including fingerprint clearance requirements, physical examinations, and other screenings indicating qualification to be employed by TCRHCC
• Submission of all required employment-related documents, applications, resumes, references, and other required information free of false, misleading or incomplete information

Physical:

This position requires an individual of high energy who can maintain a long and flexible schedule. Physical requirements include sitting for long periods, frequent walking, occasional driving, climbing, bending, kneeling, crouching, twisting, balance, and reaching. Ability to hear, speak, and understand others; lift up to 35 lbs; push/pull up to 10 lbs; and vision requirements including color and depth perception. Keyboard use and fine motor manipulation are required.

Mental:

Uses independent judgment and analytical skills to make decisions impacting operations, finances, and customer service. Ability to work in structured and unstructured environments, maintain attention to detail, handle multiple priorities in stressful situations, and manage shift work. Must cope with high levels of stress and communicate calmly in challenging situations.

Environmental:

May be exposed to chemical agents, extreme…