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Customer Experience Leader - Industrial B2B

Job in Tucker, DeKalb County, Georgia, 30084, USA
Listing for: ITW Pro Brands
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Bilingual, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 86000 - 143000 USD Yearly USD 86000.00 143000.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Leader - Industrial B2B Support

ITW Pro Brands is seeking a Customer Experience Manager to lead the Customer Service team and own end-to-end customer experience from order through delivery. You will partner with Sales, Operations, and Quality to enhance satisfaction, retention, and relationships, supervising Customer Service Representatives and Trade Compliance Specialists.

The role requires an Associate’s degree and 6+ years in customer service management within manufacturing, with ERP/CRM proficiency and strong leadership

As a Customer Experience Leader
- Industrial B2B Support, you will play an important part at ITW Pro Brands in Tucker, GA, United States.

We have an opening for a Customer Experience Leader
- Industrial B2B Support in Tucker, GA, United States within Management & Operations, Sales.

This role, Customer Experience Leader
- Industrial B2B Support at ITW Pro Brands, could be your next opportunity.

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