Training Specialist

Georgia System Operations is a progressive organization offering opportunities for engineers, technicians, project managers, and more. We’ve been honored with Best Place to Work in Georgia.

Our people-over-profit culture and competitive compensation and benefits packages prove we’re dedicated to retaining the best candidates.

We offer comprehensive medical, dental, and vision coverage, a strong retirement program, career development, and flexible work schedules. We’re focused on wellness and being a supportive member of the community.

Learning & Development Full Time $75000 - $93600 per year Tucker, Georgia, United States

The Training Specialist plays a key role in advancing the mission of The Learning Academy across OPC, GTC, and GSOC. Serving as both a facilitator and instructional designer, this position creates and delivers high-impact learning experiences that strengthen employee capability and organizational performance. Guided by the ADDIE model – with particular emphasis on the Analysis and Evaluation phases – the Training Specialist identifies learning needs, designs engaging content grounded in adult learning principles, and measures outcomes to ensure programs deliver meaningful results and ROI.

In collaboration with the Learning & Development team, this role contributes to the annual training calendar, curates and expands The Learning Academy Library, and proactively identifies learning opportunities that align with business objectives and foster a culture of continuous development across OPC, GTC, and GSOC.

Works under general supervision of the Learning & Development Manager. Receives broad goals and priorities but is expected to plan and carry out assignments independently. Consults with the manager on complex issues or strategic initiatives.

Deliver engaging classroom and virtual training sessions for individual contributors, focused on soft skills such as communication, teamwork, collaboration, time management, and Microsoft applications like Forms, PowerPoint, Outlook, Teams, and Excel. Facilitate off-site training sessions across as needed, managing logistics and participant engagement. Obtain and maintain training certifications for assigned programs as required by the Learning & Development team. Guide or attend OPC plant and EMC tours, serving as a facilitator and ambassador of FOC learning programs.

Apply the ADDIE model to assess training needs, identify skill gaps, and design effective solutions. Develop and adapt training materials and e-learning modules grounded in adult learning theory and instructional best practices. Create and analyze post-training surveys and evaluations to measure impact, learning retention, and ROI. Collaborate with subject matter experts (SMEs) to ensure technical and leadership content is accurate, relevant, and engaging.

Continuously update course content to reflect organizational goals, new technologies, and learner feedback.

Implement robust evaluation methods using Kirkpatrick Levels 1‑4 and ROI analysis to assess training effectiveness and business impact. Analyze participant feedback, performance data, and survey results to identify trends and recommend improvements. Partner with the L&D Manager to present evaluation findings and improvement plans for future learning initiatives. Maintain documentation of evaluation metrics to demonstrate program value and alignment with organizational strategy.

Collaborate with the L&D Manager to design and maintain the annual training calendar. Recommend new programs or course adjustments based on needs assessments and evaluation data. Track attendance, participation, and completion rates to inform planning and program priorities. Support the promotion of training programs through Learning Links and other internal communications.

Partner with the Training Coordinator to ensure logistical execution (room setup, materials, virtual links, and trainer support). Manage vendor…