Enterprise Systems Analyst, Financial Planning & Analysis Software; Levels III – V

Georgia System Operations is a progressive organization offering opportunities for engineers, technicians, project managers, and more. We’ve been honored with Best Place to Work in Georgia.

Our people-over-profit culture and competitive compensation and benefits packages prove we’re dedicated to retaining the best candidates.

We offer comprehensive medical, dental, and vision coverage, a strong retirement program, career development, and flexible work schedules. We’re focused on wellness and being a supportive member of the community.

Department: Shared Services IT Full Time $96600 - $168800 per year Tucker, Georgia, United States

Description

This position, within the Enterprise Systems Analyst job family of IT, will have a shared responsibility between providing first level application and technical support of Financial Planning & Analysis software such as Power Plan related applications, Infor Finance & Supply Management, and other Enterprise applications. The ideal candidate will have a solid technical knowledge of Financial Planning & Analysis solutions while also possessing a balance of excellent customer service skills and general technical abilities.

Additional responsibilities will include supporting the Infor Cloud Suite SaaS applications/security, support of SaaS budgeting systems, and support/development of reporting solutions. Responsibilities for any and all Enterprise applications will evolve throughout the years as business and IT support needs change. Desired is a candidate with an ability to listen to customer needs and take action to design/implement/test systems/solutions that exceed customer requirements.

The ideal candidate will be technical, a self-starter, a communicator and an employee who thrives on multi-tasking.

The Enterprise Systems Analyst is responsible for conducting comprehensive system analysis, designing and implementing appropriate information systems in accordance with the company's overarching information systems architecture. This role requires a deep understanding of business needs, system requirements, and the ability to recommend and execute technology solutions to improve business processes. The analyst will specialize in a set of enterprise applications including systems such as Maximo, Infor, SharePoint, etc.

or business areas such as finance/accounting, HR, supply chain, etc.

Key tasks include but are not limited to collecting and analyzing information from system users, identifying business needs, estimating the cost of system solutions, and preparing project plans. The Enterprise Systems Analyst will also be responsible for building and developing application tables/panels/reports, troubleshooting and resolving testing issues, providing tier 2 and tier 3 support to end users, and conducting research to identify possible system solutions.

This position requires a strong customer service focus, positive attitude, and excellent oral and written communications skills.

Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives.

• System Implementation & Support:
  Implements and configures Enterprise System applications, develops external interfaces, troubleshoots testing issues, and provides tier 2 and tier 3 support to end users.
• System Analysis & Design:
  Collects and analyzes information from system users, identifies business needs, and formulates the scope and objectives of the system. Translates business requirements into application requirements.
• Project Management & Planning:
  Prepares project plans, coordinates resources, and manages consultants in system development and problem-solving techniques. Assists IT and customer director level management with the project approval process.
• Documentation & Research:
  Prepares and maintains technical documentation, conducts research to identify possible system…